Administration / Singapore

Alumni Relations Officer – Singapore

We are seeking a talented Alumni Relations Officer interested in leading the Alumni engagement and support activities for Generation’s programs in Singapore.

Interested applicants should submit a resume and cover letter by email to; Applications will be accepted on a rolling basis.

To be successful you'll need:

Experience and mindsets

  • Diploma/Graduate in any discipline; Open for fresh graduates as well (Fresh graduates have to demonstrate the below mentioned abilities through their extra-curricular activities or internships during college)
  • Good interpersonal and communication skills (verbal and Email writing) – English and one other local language is preferred
  • Outgoing and proactive; enjoys talking to people
  • Interest to work in a customer-facing environment is a must; candidate may have to deal with difficult conversations with various stakeholders and should maintain a professional demeanor in such situations
  • Entrepreneurial mindset required of start-ups that takes ownership for targets and seeks opportunities for improvement / growth of the programme without guidance
  • Comfortable using database tools like Google Sheets, Drive, Microsoft Excel
  • Experience working with Education related organization in a student facing role is a big plus
  • Self-reflective and adaptive: open to incorporate feedback
  • Positive, solutions orientated attitude, drive for excellence and ability to be a team player
  • The candidate should be open to travelling within country

The role is full-time (5 days per week) reporting to the Country Program Lead in Singapore.

What you'll do:

Alumni Relations Officer in Singapore will be responsible for:

  1. Being the key point person in the development, implementation, and coordination of alumni relations efforts
    • Serve as first point of contact for Generation graduates to remain in touch
    • Serve as first point of contact for alumni relations related enquiries
    • Record and track alumni updates in Generation internal database
    • Support in surveying alumni and key employers for ongoing program evaluation requirements
  2. Coordinating mentorship programme for Generation graduates
    • Support graduate-mentor matching activities at the end of each bootcamp
    • Collate appropriate documentation related to mentorship activities
    • Support with scheduling and correspondence as necessary
  3. Support any other program coordination tasks as and when needed by the Program Lead

About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in nine countries—99 cities and 256 sites—with diverse social, economic and labor-market contexts.

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