Operations / India

Chief Operating Officer at Generation India Foundation

Generation India Foundation seeks to recruit a Chief Operating Officer who embodies our values, understands the future challenges and opportunities for business development and is passionate about creating impact in India’s employment ecosystem.

The Chief Operating Officer is a full-time leadership role that will report directly to the Generation India Foundation’s Chief Executive Officer (CEO). S/he will provide overall operational direction, leadership and manage key stakeholder relationships. S/he will along with the CEO/India liaise with the Generation India Board and the global Generation leadership to formulate, drive, and execute on strategy. S/he will collaborate with the CEO/India to be the figurehead of the Generation coalition in India and will build and directly manage a team of staff (operations, curriculum and quality, placements, employer partnerships, other strategic partnerships, among others) and will direct the expansion of cities, programs, and students.

The position will be a full-time, permanent post with traditional benefits. Salary will be commensurate with experience and competitive. Relevant travel and incidental expenses will also be covered by Generation India Foundation.

Interested applicants should send a cover letter and resume that outlines their candidacy. The cover letter should explain in detail your qualifications for the position and why you are interested in Generation. Email both documents to generationindia@generation.org with the subject line “Chief Operating Officer – Generation India.”

Generation India Foundation (GIF) is an independent non-profit in India. It started its operations in India in 2014 and has enrolled 7000+ students in its programs. Its programs are available in 32 cities in over 56 training centers across India. Generation has delivered superior outcomes with offer rate of ~87% for our graduates and an employment rate of ~75% which is higher than comparable alternate skilling programs. Retention rates of 65-70% after 3 months in job. Generation India is selected as part of World Bank’s youth employment solutions coalition (S4YE) among 40+ other high impact initiatives; only initiative selected from India.

Generation is an equal opportunity employer and actively encourages applications from people of all backgrounds.

To be successful you'll need:

  • Minimum of 12-15 years’ of business work experience in the skilling sector with 5-7 years of direct leadership experience is required
  • Leadership in operations settings (particularly those overseeing multiple sites or projects simultaneously) and experience holding accountability for large scale operations
  • Experience managing stakeholder relationships including those with senior management at employer partners, government officials and agencies where required, negotiating with external vendors and enforcing governance with implementation partners
  • Entrepreneurial, creative, innovative, proactive mindset required for start-ups that demands taking ownership of targets and seeking opportunities for improvement / growth of the program without guidance
  • Experience with financial planning and ability to manage budgets efficiently
  • Positive, solutions and impact orientated attitude, drive for excellence
  • Ability to lead and manage a diverse team in a corporate or management consulting environment
  • Experience in fundraising across the skills/education sector is useful but not required
  • Professional demeanor, excellent organizational, interpersonal and communication skills (English) and attention to detail
  • Minimum educational qualification: Post graduate, preferably MBA or equivalent, from a top tier institution

What you'll do:

  • Lead the operations team in India which would, amongst others, include the operations, training, curriculum development, quality assurance, business development and strategic partner management functions
  • Responsible for the high quality implementation of Generations program across various cities and sectors and hold implementation partners accountable for the same
  • Responsible for the design and implementation of all initiatives including recruitment, training, transition to employment, in accordance with program specifications & funding limits
  • Ensure that programs are running with adherence to Generation methodology, practices and standards and provide problem solving and tactical support to ensure efficient operations where required
  • Identify areas of risk and take necessary steps to reduce vulnerabilities
  • Prepare and lead the organization, along with the CEO, through a high growth period over the next 18-24 months
  • Ensure all the targets and timelines for expansion and scale up are met
  • Ensure appropriate organization and staffing, and grow the team as required
  • Contribute to and support the development of the growth strategy
  • Liaison with the Generation India Board and lead and conduct regular meetings with global leadership team in devising strategy
  • Be a credible representative of our efforts with potential partners (employers, training providers and governments) and funders
  • Manage relationship with all partners at an overall level, and contribute to grow new relationships with these partners
  • Represent Generation India, and its programs, with potential public and private funders as needed

About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in ten countries—98 cities and 261 sites—with diverse social, economic and labor-market contexts.