Operations / Mexico

Deputy Director – Generation México


Generation Mexico is seeking an experienced social sector program leader to fully lead our program operations and support the Country Director in key areas of organizational leadership. This role will report directly to the Country Director and will manage Generation México’s growing program team and a portion of internal operations. The Deputy Director will also build and maintain important external partnerships with a wide variety of stakeholders as part of their program leadership.

This role is a work-from-home position based in Mexico for the near future. You should have a quiet, private workspace with the ability to connect to reliable internet service. Candidates located in Guadalajara or Mexico City, where our current programs are located, will have preference. When it is safe, you should be open to traveling within the country (25-30%). Generation is a global organization, so you will need to be available for some calls outside of normal working hours. Generation México cannot sponsor relocation or work visas.

To apply please email contrataciones_mexico@generation.org with the subject line, Deputy Director, FULL NAME and attach:

1. Your CV in English. No more than 2 pages, no photos, and should clearly highlight your team leadership experience in the information about your responsibilities and accomplishments.
2. A cover letter in English that explains why you are well-suited for this position, referencing specific aspects of your work experience.


To be successful you'll need:

  • Fluent Spanish, advanced written and spoken English
  • A minimum of 8-10 years work experience, with at least 5 years of demonstrated success leading teams
  • Experience in a non-profit, social enterprise, and/or start-up
  • Ideally, experience in organizations focused on education, adult training programs, or talent
  • Experience leading the scaling up of programs for youth or adults , especially
    • managing multiple sites or projects simultaneously
    • managing quality of program operations
  • Experience in building close, trust-based working relationships with

You are an independent leader who takes ownership over your work and for the success of the program as a whole. You thrive in the fast-paced, ambiguous environment of a start-up. You have a record of managing program teams to meet big goals by setting clear, meaningful targets and creating the processes to ensure your team’s work stays on track. You are positive in the face of challenges and dig in to understand the root cause and think creatively to design solutions. You seek to continuously improve Generation’s impact and take a data-driven approach to identify areas of opportunity. You are flexible in the face of changes, and you analyze and adapt to new information to shift course as needed. You seek out feedback and ideas from a wide variety of sources to make your work stronger. You speak up and raise issues, analyze data, and learn from failure.

You are successful because of the strength of the relationships you build internally and externally. You have the mature presence, communication skills, and empathy needed to lead a conversation with a company CEO, manage a team member to better their performance, and lead a diverse group of functional leaders to work together to deliver our programs well. You understand the limitations of your perspective and seek to understand others’ points of view. You are a reflective leader, and seek out feedback from others regularly.

Most importantly, you are passionate about providing educational opportunities that empower others to enter a life-changing professional career. You believe in the potential of the participants in our program and keep their needs front and center in everything you do.


What you'll do:

Leading Program Operations (50%)

You are responsible for setting the vision and direction for Generation’s program team and managing their progress towards their goals. You will lead a growing team (currently 3-5 people) to ensure the success of Generation México’s training programs for young adults. You will supervise the work to recruit, select, onboard, train, and support at least 500 students in two cities in 2021 while rolling up your sleeves to do the work alongside your team. You manage your team to ensure that we find and select the right participants for our program, that those participants are engaged and learning, they are placed in high-quality entry-level roles, and then are supported during their transition to work and ongoing via the Generation alumni network. You will be responsible for tracking the budgets for every project and making decisions on how to adjust spending to stay within budget.

Maintain Existing Employer and Partner Relationships (25%)

Our partners are donors, employers, government agencies, academic institutions, nonprofit organizations, and industry associations, among others. You are in charge of ensuring that they have a positive experience working with Generation and get what they need from our partnership. You will communicate regularly with a variety of stakeholders about Generation’s ongoing work, tailoring communications to different audiences and telling a compelling story about the impact of our program. You will regularly engage current partners to solicit their feedback, seek out success stories from their work with us, understand their upcoming needs, and build their interest in and commitment to our program. You will cultivate champions of Generation and motivate them to continue to support our work.

Organizational Leadership (20%)

You will lead specific initiatives in finance, human resources, communications, and administration that support a positive culture based on our core values that prioritizes inclusivity, transparency, and clear communication. Examples might include: creating new performance management materials, revising project budget templates, creating a social media plan, or revising the employee policies.

Fundraising (5%)

Because you are part of a team who builds coalitions to support new programs to grow Generation in Mexico, you also are deeply involved in securing full funding to launch those programs. You will work closely with the Country Director to lead grant reporting for current programs, manage the regular communications with current funders, build relationships with new funders, and draft proposals for future funding based on the partnerships that you are building.


About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in twelve countries—142 cities and 368 sites—with diverse social, economic and labor-market contexts.