Instructor / Hong Kong

Curriculum & Instruction Officer


Generation Hong Kong seeks to recruit a Curriculum & Instruction Officer to join the Generation X CLAP@JC initiative and be a part of the driving force of the strategic development and operation of the initiative, supporting disconnected, academically underserved youth.

The Curriculum & Instruction Officer would be responsible for curriculum Quality Assurance, onboarding new trainers and providing ongoing instructional support to existing trainers under the guidance of the Curriculum and Instruction Manager. The job description outlined below represents a broad scope of responsibilities and may change based on Generation strategy.

To apply, please send a cover letter and resume to hkcareers@generation.org by May 30, 2022


To be successful you'll need:

Candidates for this role would be expected to possess the following experience and qualifications:

  • Bachelor’s degree required, preferably with a master’s degree in education, IT, healthcare or service-related field
  • Minimum of 3 years in training/teaching experience (e.g. on-the-job training, new hire onboarding, classroom instruction, coaching, etc.)
  • Comfort with using technology to collaborate (e.g., Google docs, Zoom video conference, etc.)
  • Creative and analytical thinker with a track record of managing projects and delivering operational targets.
  • Professional demeanour, excellent organizational, interpersonal and communication skills, and attention to detail.
  • Self-reflective and open to frequent feedback from students and the leadership team.
  • Positive, solutions-orientated attitude, drive for excellence and ability to be a team player.
  • Entrepreneurial, creative, proactive mindset required of start-ups that takes ownership for targets and seeks opportunities for improvement / growth of the program without guidance.
  • Ability to work against firm deadlines to achieve the targets and objectives.
  • Excellent command of written and spoken English & Chinese (Cantonese) is a must.
  • Ideal candidate will have experience working with educational institutions, and/or has knowledge of current trends, issues and the players in the skills training landscape.

What you'll do:

The C&I Officer is a full-time role that will report directly to the Curriculum and Instruction Manager at Generation Hong Kong.  The key responsibilities will include:

Program Quality Assurance and Evaluation

  • Conduct QA for local curriculum development based on the Master Global Curriculum and design
  • Administer Learning Management Platforms (Canvas, Codecademy, Datacamp, LinkedIn Learning) for trainers.
  • Identify session design and classroom delivery opportunities, challenges, and lessons learned
  • Resolve programmatic issues that affect curriculum design, instruction, and program implementation, administration and management
  • Facilitate post-program focus group with students and trainers to collect feedback on programs

Trainer Onboarding 

  • Customize standardized templates, onboarding agendas, and sessions plans to support trainings with Generation trainers.
  • Facilitate online and / or in-person onboarding and training for Generation trainers, engaging them in an adult-appropriate, participatory way.
  • Collect and evaluate data before, during, and after onboarding and training to identify lessons learned and any additional support needs for trainers.

Trainer Professional Development & Classroom Delivery 

  • Support trainers in setting professional development plans that include short- and long-term goals
  • Conduct regular classroom visits for trainers using relevant observation tools (e.g., instructional delivery checklist or instructional effectiveness rubric).
  • Analyze observation evidence to determine trainer strengths, areas for improvement, and progress toward development goals.
  • Deliver ongoing and differentiated professional coaching to trainers (e.g., personalized coaching, governance calls, refresher training, etc.) to help them improve their delivery the Generation methodology and instructional practice.

Communications & Stakeholder Engagement 

  • Ensure the timely documentation and input of data at TORSH (Generation trainer performance platform).
  • Participate in Weekly Review Meetings as per set cadence to ensure adherence to the Generation methodology across the value chain
  • Communicate important updates and information about trainer and programs to Program, Business Development, Marketing and other relevant stakeholders.
  • Resolve issues with key stakeholders (e.g., participants, Program Team, Trainers, Training Service Providers, Mentors etc.), escalating issues as needed.

Other Responsibilities

  • Set professional and personal goals to develop as a Curriculum & Instructions Manager.
  • Support the management of training centres (e.g. ensuring materials are ready, etc.).
  • Substitute for trainers in case of absence/attrition.
  • Liaise with stakeholders (e.g., trainers, training delivery partners) to gather inputs needed for curriculum design and to obtain feedback on design as needed.

 


About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in fourteen countries with diverse social, economic and labor-market contexts.