Operations / Australia

Generation Australia Chief Operating Officer

The Chief Operating Officer (COO) will head Generation’s Australian operations, provide overall operational direction and leadership and manage key stakeholder relationships. The role will work with the Generation Australia and Global Generation leadership to formulate, drive, and execute on strategy. The COO will be the head of the Generation coalition in Australia, will build and directly manage a team of staff (recruiting, placement, operations functions, among others), and will direct the expansion of cities, programs, and students.

Applicants must have right to work in Australia.

To apply, please submit a CV and cover letter here. Applications close 5.00pm Wednesday, 1 May 2019.

Why join us

  • Lead an exciting new organisation in a start up like environment
  • Contribute to an important social mission in Australia, improving education and employment opportunities
  • Work in a well-supported, international team setting with other Generation teams globally, and a high calibre team to train your problem-solving skills
  • Join an organisation that will challenge you and invest in your professional development on an on-going basis

To be successful you'll need:


  • Minimum of 7 years of business work experience with 3+ years of direct leadership experience is required
  • Hands-on leadership in operations settings (particularly those overseeing multiple sites or projects simultaneously) and experience holding accountability for large scale operations
  • Experience managing stakeholder relationships including those with senior management (e.g., with employer partners, government officials and agencies, implementation partners, and negotiating with external vendors etc)
  • Experience of starting / running a skills training related organisation and knowledge of the non-profit landscape is useful and but not required
  • Experience in private and/or public sector fundraising, especially across the skills/education sector is useful but not required


  • Entrepreneurial, creative, innovative, proactive mindset required for start-ups that demands taking ownership of targets and seeking opportunities for improvement / growth
  • Experience with financial planning and ability to manage budgets efficiently, particularly in the charitable sector
  • Positive, solutions and impact orientated attitude, drive for excellence
  • Ability to lead and manage diverse team in a corporate or management consulting environment
  • Professional demeanor, excellent organisational, interpersonal and communication skills and attention to detail

What you'll do:

  • Oversee the high quality implementation of Generation programs across geographies and sectors and hold implementation partners accountable for the same
  • Oversee the design and implementation of all initiatives including recruitment, training & transition to employment, in accordance with program specifications & funding limits
  • Ensure that programs are running with adherence to Generation methodology, practices and standards and provide problem solving and tactical support to ensure efficient operations where required
  • Ensure operational targets and timelines are met (e.g., no of graduates, placement rate, retention rate etc.)
  • Identify areas of risk and take necessary steps to reduce vulnerabilities
  • Ensure appropriate organisation and staffing, and grow the team as required (initially manage a diverse team of 2-3 which includes curriculum & instruction experts and program leads)
  • Oversee overall financial management, planning, systems and controls including the budgeting process
  • Contribute to and lead the development of the country growth strategy, with Country/Global Generation leadership
  • Be a credible representative of our efforts with potential partners (employers and training providers) and funders; manage and grow these relationships as is beneficial to the organisation

About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in ten countries—98 cities and 261 sites—with diverse social, economic and labor-market contexts.

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