Operations / Brazil

Generation Brazil – Operations Associate


As Country Operations Associate for Generation Brazil, you will support our country operations, and engage stakeholder and partners to deliver our pre-agreed operational targets. Working closely and reporting to Generation COO in Brazil, you will be the primary point of contact for implementing the end to end delivery of the Generation methodology, including supporting student selection, controlling the project budget, cultivating employers relationships and monitoring program impact.

Compensation and benefits package competitive with NGO industry standards.

To apply, please submit your cover letter and resume in English to generationbrazil@generation.org


To be successful you'll need:

Experience and mindsets

  • Recommended minimum 3+ years of working experience
  • Graduate in any field with strong academic track record
  • Creative and analytical thinker with a track record of delivering impact and challenging operational targets
  • Positive, solutions orientated attitude, drive for excellence and ability to be a team player
  • Self-reflective and open to frequent feedback from Generation students and the Generation team
  • Professional demeanour, excellent organisational, interpersonal and communication skills
  • Interest in supporting a community-based coalition that stretches across multiple local organisations
  • Entrepreneurial, proactive mindset required of start-ups that takes ownership for targets and seeks opportunities for improvement / growth of the programme without guidance
  • Fluency in Portuguese and English is required
  • The candidate should be open to travelling within country, and occasional travel to other Generation sites as per the needs of the program

What you'll do:

Main Responsibilities – Program Development & Scaling

  • Work with relevant training providers to deliver ~2 job roles in 2018, including mobilisation, training, transition to employment in accordance with program specifications & funding limitations
  • Refine and control Generation Brazil launch budget
  • For all partners, ensure adherence to Generation methodology, practices and standards
  • Implement Communications & PR strategy to enhance programme perceptions and scale up and technology strategies where required
  • Recruiting: Work with selected training partners to support recruitment & intake of Generation students at the source location
    • Recruit program participants using appropriate promotional or marketing methods, such as presentations to/with community-based organizations, individual student outreach
    • Support student selection process in accordance with the recruitment guidelines. This may include conducting applicable eligibility checks and improving the method
  • Training support: Structure and implement daily program operations during the 5-12 week training program
  • Business Development: Sustain employer and business development relations to ensure vacancies are secured for learners to interview for upon graduation
  • Transition to employment: Follow student’s transition to full time employment including collaborating with employer partners to establish & execute employment education, application submission and interviewing events
    • Follow up with our students to collect date, ensure efficient functioning of the ROI mechanisms and conduct analysis of relevant ROI data as per agreed guidelines
    • Regularly engage stakeholders to maintain interest, relevance and buy in. Cultivate relationships with new employers & manage “on-boarding” of new employer partners
  • Monitor effectiveness of Generation students, instructors, mentors, and alumni as well as Generation tools and processes and recommend refinements to the Design Team

About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in nine countries—99 cities and 256 sites—with diverse social, economic and labor-market contexts.

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