Generation USA is rapidly growing and seeks an experienced program professional to ensure program quality and model fidelity across its currently operating sites. We’re looking for a leader who embodies our organization’s core values. More specifically, we’re seeking a teammate who is passionate about achieving our mission, has a strong ability to work with a geographically diverse team, a track record of effectively managing large-scale programs, is a strong collaborator and is committed to continuous improvement personally and for the organization. The ideal candidate will be capable of empowering the organization’s staff and ensuring that our programs effectively serve our two main stakeholder groups: our program participants and our employer partners.
You are a visionary, strategic and passionate leader energized at the thought of taking Generation into the next phase of growth. You love data and think in systems. You are passionate about program quality and have experience using data to drive program improvements.
Specific requirements include, but not limited to:
The Program Quality Lead will provide oversight and training to all US programs. The US Program Quality Lead will report to the Chief Operating Officer and directly manage a team of 3. S/he will provide support to program staff, ensuring high quality training for all new and incumbent staff members. S/he will oversee a team designed to ensure that program staff have standardized roles. S/he will be the data guru, ensuring that data is entered correctly, analyzed, and used for program improvement and quality control. As such, the Program Quality Lead will manage two primary functions:
1. Lead training and support for mentors, instructors, and all staff around data:
2. Create a data-driven culture by:
3. Manage communication by:
Generation offers highly competitive total compensation including excellent health benefits and paid time off.
If you are energized at the thought of taking Generation into the next phase of growth, apply here: https://boards.greenhouse.io/generation/jobs/4020927002
Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.
We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.
Today, Generation is active in eight countries—more than 64 cities and 150+ sites—with diverse social, economic and labor-market contexts.