Communications / Global

Global Communications Manager

Do you know how to engage and move a young adult audience? Are you passionate about social impact? Do you love working in a global environment?

Reporting to the Global Director of Communications, the Global Communications Manager will effectively communicate our brand and mission, working closely with the director and with an expanding set of country teams (Australia, Brazil, France, Hong Kong, India, Italy, Kenya, Mexico, Pakistan, Singapore, Spain, and the United Kingdom, and the United States). This is a fast-paced role that provides an opportunity to make a meaningful contribution to a growing organization.

Interested applicants should submit a resume and cover letter, and have references available upon request. Please submit to with the subject line “Global Communications Manager.”

To be successful you'll need:

You have at least 5-7 years of communications experience, with a focus on a young adult audience. This could be helping to manage a youth-focused private sector brand, an “in-house” role within a nonprofit, and/or in an agency environment.

In addition you have:

  • Experience developing and implementing communications plans that focus on a young adult demographic
  • Experience with social media (Facebook, Twitter, Instagram, LinkedIn) management and measurement
  • Excellent writing, editing, and verbal communication skills
  • Graphic design proficiency, specifically with the Adobe Creative Cloud suite
  • Passion for working in a mission-driven environment
  • Experience working in a global context, with a diverse set of audiences
  • Ability to manage multiple competing priorities in a fast-paced environment
  • Relationship-focused approach with the diplomacy to “manage by influence”
  • Experience developing and delivering presentations to senior leadership
  • Experience managing external vendors and budgets
  • Ability to work independently and as part of a virtual team
  • Advanced user of the Microsoft Office suite
  • Comfort working with press and experience preparing press materials is a plus
  • Fluency in multiple languages is a plus

What you'll do:

The Global Communications Manager will support and lead a variety of communication activities for Generation. You will report directly to the Chief Communications Officer and with communications and other colleagues in various countries.

You will ensure that Generation presents a consistent brand and engaging content to our audiences–young people ages 18-29, employers, and partners–no matter where we are in the world. You will spotlight and amplify the great work being done around the world to support unemployed and underemployed young people. Activities will include campaign management, social media, content creation (including writing, editing, design), general marketing initiatives, and media relations.

  • Develop and implement communications plans that will extend Generation’s reach and impact, with an emphasis on building a youth-focused brand
  • Create and/or refine processes and tools that provide best-in-class communications support and brand consistency across a growing organization
  • Manage social media channels, including Facebook, Twitter, Instagram and LinkedIn, developing and testing content to engage our community and increase our reach
  • Help manage a pipeline of content including video, photo, and written stories from the field for use in multichannel campaigns
  • Design print and electronic materials including newsletters, brochures, and presentations
  • Maintain communications plans, materials, and calendars
  • Track and measure effectiveness of communications efforts
  • Present plans and share results with senior leadership
  • Maintain vendor relationships and manage complex projects to budget and timelines
  • Other communications-related activities as required

This is a salaried position that can be based anywhere in the world. However, you must have permission to work in the United States or in one of our other locations. At the global level, we are a virtual team, and you would primarily work from home, with occasional travel to Generation locations.

About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in twelve countries—101 cities and 280 sites—with diverse social, economic and labor-market contexts.