Administration / Global

Global Communications Manager, Generation

More than 75 million young people are unemployed worldwide and three times as many are underemployed. Yet, 40% of employers say they can’t find candidates with the skills they need even for entry-level jobs. Generation is a global youth employment nonprofit dedicated to closing this skills gap for young adults. We have a dual mission to empower young people to build thriving, sustainable careers and to provide employers the highly skilled, motivated talent they need. To do this, we recruit, train and place young people in jobs. In three years of operation, we’ve served more than 17,000 young adults globally, with 83% of them obtaining jobs within three months of completing the program with one of our more than 1,600 employer partners. We are a fast-growing, fast-moving nonprofit organization with operations now in 7 countries and 60+ cities around the world.

Reporting to the Director of Communications for Generation, the Communications Manager will effectively communicate the global organization’s brand and mission. The Communications Manager will also work closely with Generation country teams, including Hong Kong, India, Kenya, Mexico, Spain, the UK, and the United States.

This is a salaried position that can be based anywhere in the world. However, the candidate must have permission to work in the United States. The work would primarily be from home, with periodic travel to Generation locations.

Interested applicants should submit a resume and cover letter, and have references available upon request. Please submit to with the subject line “Global Communications Manager – Generation.”

To be successful you'll need:

Generation is seeking a Communications Manager with at least 5-7 years of communications experience, ideally in an “in-house” role within a nonprofit entity and/or in a public relations agency.

Specific requirements include:

  • Experience developing and implementing communications plans
  • Experience working in a global context, with a diverse set of audiences
  • Ability to manage multiple competing priorities in a fast-paced environment
  • Ability to work independently and as part of a virtual team
  • Relationship-focused approach with the diplomacy to “manage by influence”
  • Experience with social media (Facebook, Twitter, Instagram, LinkedIn) management and measurement
  • Graphic design proficiency, specifically with the Adobe Creative Cloud suite
  • Comfort working with press and experience preparing press materials including press releases and media advisories
  • Ability to coach and support others as spokespeople
  • Excellent writing, editing, and verbal communication skills
  • Experience developing and delivering presentations to senior leadership
  • Experience managing external vendors and budgets
  • Advanced user of the Microsoft Office suite
  • Passion for working in a mission-driven environment
  • Hold well-established relationships with global media outlets and reporters is a plus
  • Fluency in multiple languages is a plus

What you'll do:

The Communications Manager will support and lead communication activities for Generation at the global level. He or she will work closely with the Director of Communications on a wide range of global efforts and with the rest of the organization to ensure that Generation is also well represented nationally and locally. He or she will also work closely with communications staff in various countries.  Activities will include social media, media relations, materials design, writing and editing, and general marketing initiatives.

  • Collaborate with global leadership to develop and implement communications plans that will extend Generation’s reach and impact
  • Understand and distribute content tailored to each location.
  • Manage social media channels, including Facebook, Twitter, Instagram and LinkedIn
  • Collect, maintain, and find effective distributions for a pipeline of video, photo, and written stories from the field
  • Assist in driving consistent brand, messaging, and visuals for all sites
  • Develop content and messaging for use in multichannel campaigns
  • Design, develop, and maintain print and electronic collateral including, but not limited to, newsletters, brochures, and presentations
  • Manage and drive global and country-level media and other activities
  • Create and refine processes that will enable best-in-class support and coordination across a growing organization
  • Track and measure effectiveness of communications over time
  • Develop vendor relationships and manage complex projects to budget and timelines
  • Other communications-related activities as required

About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in eight countries—more than 64 cities and 150+ sites—with diverse social, economic and labor-market contexts.

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