Communications / Global

Global Internal Communications Manager


Are you passionate about social impact and economic opportunity? Do you love working in a global environment? Are you experienced in internal communications in a virtual organization?

The Global Internal Communications Manager will help build and sustain connections among our countries and employees and our mission, vision, and values in a meaningful way. This role will work closely with the senior management team, human resources, and an expanding set of country teams (Australia, Brazil, France, Hong Kong, India, Italy, Kenya, Mexico, Pakistan, Singapore, Spain, and the United Kingdom, and the United States). This is a fast-paced role that provides an opportunity to make a meaningful contribution to a growing organization.

This is a full-time salaried position that can be based anywhere in the world. However, you must have permission to work in the United States or in one of our other locations. At the global level, we are a virtual team, and you would primarily work from home, with occasional travel to Generation locations.

To apply, please send an email to careers@generation.org with “Global Internal Communications Manager” in the subject line, attaching your resume and a cover letter.


To be successful you'll need:

You have at least 5–7 years of communications experience in internal or corporate/nonprofit communications, with a focus on employee engagement preferred. 

In addition you have:

  • Excellent written, oral and interpersonal communication skills, with the ability to craft and deliver presentations to large and small groups; excellent grammar, strong attention to detail, and great editorial skills 
  • Ability to work in a global, multi-cultural environment and experience in tailoring communications to multiple countries and cultures. 
  • Experience interfacing and working with executives on communications topics
  • Exceptional organizational skills, and strong time and project management skills. Ability to prioritize and meet tight deadlines with grace and humor.
  • Comfort with relevant tools and technology. Experience managing an intranet is preferred—and it is a further plus if you have experience with the Confluence platform. Expert Microsoft Office skills. Comfort with basic video and visual content creation / editing tools (e.g., Adobe Creative Cloud)
  • Ability to work independently and as part of a virtual team. Relationship-focused approach with the diplomacy to “manage by influence”
  • Track record of effectively managing vendors and budgets
  • Passion for working in a mission-driven environment

What you'll do:

The Global Internal Communications Manager will support and lead a variety of communication activities for Generation. You will report directly to the Chief Communications Officer and work with communications leads and other colleagues in various countries. 

Your responsibilities will span both strategy and execution:

  • Develop and drive an internal communications strategy that connects, informs, and inspires our global staff around our vision, mission, values and organizational strategy.
  • Work closely with the senior management team and human resources to develop and disseminate their important messages to our staff
  • Keep all staff in all office locations informed on important organizational news and updates in a timely, relevant, and engaging manner
  • Create guiding principles for and manage our global Intranet, GenInfo
  • Partner closely on other company-wide communications, including crisis and change management
  • Proactively identify new opportunities and develop new programs to continually improve our internal communications program
  • Maintain Generation’s voice and brand across all communications, written and verbal
  • Contribute to other communications priorities as needed

About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in twelve countries—101 cities and 280 sites—with diverse social, economic and labor-market contexts.