Head of Learning
We are seeking a talented Head of Learning for Generation Singapore (GSG). This person will be part of the Senior Leadership Team at GSG and will lead the Learning Design and Delivery (LDD) function along with contributing directly to the organization strategy and mission. Responsibilities include setting strategic vision for all Generation programmes in Singapore as well as overseeing the onboarding and professional development of the LDD team, including training managers, instructors and designers.
Who You’ll Work With
You will be part of Generation: You Employed, Singapore a local charity with a mission to create meaningful career pathways for people facing barriers to employment. We are an affiliate of Generation:You Employed, a global network of non-profit organisations working on a mission to bridge the gap between education and employment systems to prepare, place and support people into meaningful jobs that are otherwise inaccessible. Generation was created in 2014 to help bridge this gap—at speed and scale. Till date, Generation has supported more than 60,000 people of all ages across 17 countries to get into career-launching jobs. Our placement rates are one of the best in the market at nearly 82% of all Generation graduates securing full-time jobs within 90 days from completing the program.
We are able to achieve such outcomes as a result of a robust demand-led methodology to design and deliver profession specific skilling programmes that lead to employment. We’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our learners achieve personal and professional success—and fundamentally change their life trajectories. Generation programmes prepare unemployed or underemployed people of all ages, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.
To apply, please send your resumes to email@example.com. Along with the resume, please mention in not more than 5 bullet points, your motivation to apply for this role.
To be successful you'll need:
- Recommended minimum 5+ years direct supervisory or leadership experience.
- At least 3 years experience designing and delivering multi-week training programmes for adult learners.
- At least 1 years of experience coaching or providing professional development to instructors/reports.
- Innovative and analytical thinker with a track record of managing projects and delivering operational targets
- High degree of independence and experience with self-management.
- Strong analytical skills and ability to develop data-driven strategy.
- Experience managing relationships and communicating with diverse stakeholders, such as training delivery partners, donors, or employers.
- High degree of independence with the ability to also be a team player.
- Entrepreneurial, creative, proactive mindset required of start-ups that takes ownership for targets and seeks opportunities for improvement / growth of the programme without guidance.
- Ideal candidate will have experience working with educational institutions, and/or has knowledge of current trends in adult learning, issues and the players in the skills training landscape.
- Self-reflective and open to frequent feedback from students and the leadership team.
- Positive and solutions-oriented attitude, drive for excellence and ability to be a team player. Professional demeanour, excellent organisational, interpersonal and communication skills
What you'll do:
- Organizational leadership (20%)
- Collaborate with the CEO, Heads of operations, communications and strategy to steer all GSG initiatives towards achieving the organization mission
- Provide Learning design and delivery expertise to multi-functional projects & initiatives to drive innovation and programme improvement
- Co-lead/coordinate special projects from time to time to enhance the learning experience and outcomes for our learners based on feedback from various stakeholders (employers, training partners, operations and BD team etc.)
- Drive innovation and productivity strategies specific to learning design and delivery keeping pace with market developments and technology innovations in education-to-employment space
- Learning design and delivery strategy (30%)
- Provide strategic direction to the LDD team on the execution of organization’s mission, innovation and instructor development
- Set and drive the vision for Generation Singapore’s curriculum priorities and instructor support strategy, including new approaches for scale (online delivery, LMS etc.).
- Assess the landscape of learning solutions and identify potential partnerships/collaborations to drive continual improvement of learning tools and products for Generation programmes
- Collaborate with country-level leadership, business development personnel, and programme launch/operations teams to scope new training projects, determine time and cost implications of programme design and lead programme development where appropriate .
- Lead and build capacity of country LDD team to deliver professional development for instructors (e.g., onboarding, coaching, refresher trainings, classroom visits, providing evidence-based feedback on observed strengths, areas for improvement and progress towards development goals)
- Determine the optimal use of technology to enhance learning outcomes; create an evidence base for making iterative improvements to existing and new programmes in lieu of online delivery
- Conceptualize instructor support into larger programmatic goals and strategies for scale.
- Collaborate with the Generation’s global team to support the adoption and customization of Generation’s global strategy for instructor staffing, selection, onboarding and professional development.
- Programme Design (20%)
- Engage deeply with Generation Singapore’s employer and government partners to surface the activities and skills that should be integrated into a curriculum for Generation Singapore’s professions.
- Liaise with stakeholders (e.g., technical experts, online content providers, training delivery partners) to gather inputs needed for curriculum design and to obtain feedback on design as needed.
- Manage any logistics or communication with stakeholders associated with employer or technical expert meetings related to curriculum design.
- Collaborate with internal functional teams (local and global when appropriate) and external stakeholders to lead the local curriculum design process, ensuring content and activities are relevant and appropriate for the Singapore context.
- Collaborate with internal teams to provide the curriculum and instructional perspective for local initiatives, including employability trainings and mentorship approaches
- Programme delivery and Improvement (20%)
- Collaborate with the LDD team, programme Team and Business Development Team to resolve programmatic issues that affect curriculum design, instruction, and programme operations.
- Lead collection and evaluation of data before, during, and after onboarding and training to identify lessons learned, continuously improve processes and resources, and plan additional support needs for instructors as needed.
- Identify session design and classroom delivery opportunities, challenges, and lessons learned, and collaborate with other teams to address them in the best way
- Based on the current employment landscape, identify session design and classroom delivery opportunities, challenges. Lead the LDD team to revise and develop new curricula based on the above insights learned and post-programme evaluation.
- Stakeholder Engagement and Management (10%)
- Lead the identification of training service providers that will deliver Generation programmes and provide instructors as needed.
- Articulate Generation’s Learning methodology to diverse audiences, including employers, funders, training service providers, or other partners.
- Communicate updates to donors and funders regarding programme design, delivery, and quality.
Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.
We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.
Today, Generation is active in fourteen countries with diverse social, economic and labor-market contexts.