Instructor / Thailand

Instructional Coach

Generation seeks to accelerate learning and place disconnected young people in jobs, and give them the skills and support they need to achieve lifelong personal and professional success – fundamentally changing their life trajectories.

The Generation program is a 4-12 week “bootcamp” trainings for young adults. Currently, programs are offered in Technology and Healthcare sectors with plans to expand to other sector as well. The program offers students integrated technical, behavioural & mind-set skill training, and mentorship.

We are seeking full time Instructional Coach, preferably based out of Bangkok, to support us lead the delivery of high quality training of our various programs running in Thailand. The Instructional Coach would be responsible for onboarding new trainers and providing ongoing instructional support to existing trainers under the guidance of the Curriculum and Instruction Lead. The job description outlined below represents a broad scope of responsibilities and may change based on Generation strategy.

• Work on and be a driving force in an exciting new program in a start-up like environment
• Contribute to an important social mission in Thailand, improving education and employment opportunities
• Work in a well-supported, international team setting with other Generation teams globally, and a high caliber team to strengthen your problem-solving skills
• Join an organization that will challenge you and invest in your professional development on an on-going basis

This position is open for Thailand Citizens and Permanent Residents.
Type of employment: Full-time
Location: Bangkok, Thailand

Interested applicants should submit a resume and cover letter by email to by 31st August 2021

To be successful you'll need:

  • Bachelor’s degree required, preferably with a master’s degree in education, healthcare or hospitality related field
  • Minimum of 2 years in training/teaching experience (e.g., on-the-job training, new hire onboarding, classroom instruction, coaching, etc.)
  • Comfort with using technology to collaborate (e.g., Google docs, Zoom video conference, etc.)
  • Proactive collaborator, willing to propose solutions and ideas to challenges based on expertise, debate their merits, and make final recommendations for trainer support
  • Self-reflective and open to frequent feedback from Generation and employer and training partners
  • Experience teaching and/or designing instructional content for students from low-income communities
  • Experience teaching and/or designing instructional materials for young adults between the ages of 18 and 29 years old
  • Experience coaching teachers/trainers to deliver quality instruction

What you'll do:

Trainer Selection & Onboarding (20%)

a. Conduct instructional task debriefs and fit interviews for potential candidates to finalize their selection as Generation trainers
b. Customize standardized templates, onboarding agendas, and sessions plans to lead trainings with Generation trainers.
c. Facilitate online and / or in-person onboarding and training for Generation trainers, engaging them in an adult-appropriate, participatory way.
d. Collect and evaluate data before, during, and after onboarding and trainings to identify lessons learned and any additional support needs for trainers.

Trainer Professional Development & Classroom Delivery (50%)

a. Support trainers in setting professional development plans that include short- and long-term goals
b. Conduct regular classroom visits for trainers using relevant observation tools (e.g., instructional delivery checklist or instructional effectiveness rubric).
c. Analyze observation evidence to determine trainer strengths, areas for improvement, and progress toward development goals.
d. Deliver ongoing and differentiated professional development to trainers (e.g., personalized coaching, governance calls, refresher training, etc.) to help them improve their delivery the Generation methodology and instructional practice.
e. Create culture and community among trainers, motivating them and their participants to reach their full potential and invest in Generation’s mission.

Communications & Stakeholder Engagement (20%)

a. Ensure the timely documentation and input of data into the Generation dashboard.aa
b. Participate in governance calls as per set cadence to ensure adherence to the Generation methodology across the value chain
c. Communicate important updates and information about trainer development to Operations staff and other relevant stakeholders.
d. Resolve issues with key stakeholders (e.g., participants, Operations staff, trainers, parents, etc.), escalating issues as needed.

Other Responsibilities (10%)

a. Set professional and personal goals to develop as an Instructional Coach.
b. Support the management of training centers (e.g., ensuring materials are ready, etc.).
c. Substitute for trainers in case of absence/attrition.
d. Liaise with stakeholders (e.g., trainers, training delivery partners) to gather inputs needed for curriculum design and to obtain feedback on design as needed.

About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in fourteen countries with diverse social, economic and labor-market contexts.