Curriculum / Thailand

Instructional Coach


Generation Thailand seeks to accelerate learning and place disconnected young people in jobs and give them the skills and support they need to achieve lifelong personal and professional success – fundamentally changing their life trajectories.

The Generation program is a 4-12 week “bootcamp” trainings for young adults. Currently, programs are offered in Technology and Healthcare sectors with plans to expand to other sectors as well. The program offers students integrated technical, behavioral & mind-set skill training, and mentorship.

We are seeking full-time Instructional Coach, preferably based out of Bangkok, to support us lead the delivery of high-quality training of our various programs running in Thailand. The Instructional Coach would be responsible for onboarding new trainers/instructors and teaching assistants (TAs and providing ongoing instructional support to existing ones the guidance of the Curriculum and Instruction Manager/Lead. S/He will be responsible for working in collaboration with delivery partners’ instructional coaches to ensure a smooth capacity transfer. The job description outlined below represents a broad scope of responsibilities and may change based on Generation strategy.

This position is open for Thailand Citizens only.

Type of employment: Full-time employment position for 1-year (with possibility of extension, subject to funding)
Working Environment: This position is based in Bangkok, Thailand. Working arrangement is flexible (able to visit the office at least twice a week and work onsite with partners as assigned).
Start Date: As soon as possible

Interested candidates should apply and submit a motivational letter, comprehensive CV, expected salary, and details of at least 2 referees to nida.moryadee@generation.org, with cc. to contact-th@generation.org


To be successful you'll need:

DESIRABLE PROFILE
Candidates for this role would be expected to possess the following experience and qualifications:

  • Bachelor’s degree required, preferably with a master’s degree in education, healthcare, or social administration-related field
  • Minimum of 2 years in training/teaching experience (e.g., on-the-job training, new hire onboarding, classroom instruction, coaching, etc.)
  • Comfort with using technology to collaborate (e.g., Google docs, Zoom video conference, etc.)
  • Proactive collaborator, willing to propose solutions and ideas to challenges based on expertise, debate their merits, and make final recommendations for trainer support
  • Self-reflective and open to improvement from feedback and data collection
  • Experience teaching and/or designing instructional materials for adult, prefered young adults between the ages of 18 and 29 years old
  • Experience coaching teachers/trainers to deliver quality instruction
  • Experience with having used data to improve instruction highly preferable
  • Experience with having LMS (Learning Management System) highly preferable
  • Experience teaching and/or designing instructional content for students from low-income communities highly preferable

What you'll do:

JOB OVERVIEW
The Instructional Coach is a full-time role that will report directly to the C&I Manager/Lead of Generation Thailand. The key responsibilities are:

Trainer Professional Development using data collection &ammp; Classroom Delivery (50%)

  • Conduct regular classroom visits (on-site and online) for trainers using relevant observation tools provided by Generation (e.g. or instructional effectiveness rubric).
  • Collect video samples, and assess trainers capability. Define strategies for closing the gap from ideal performance
  • Ensure the timely documentation and input of data into the Generation dashboard
  • Use data gathered from our LMS (Learning Management System) or via surveys for our students and trainers and analyze observation evidence — to identify trainer strength, growth, potential opportunities, and progress toward development goals
  • Set goals and deliver ongoing and differentiated professional development to trainers (e.g., personalized coaching, refresher training, etc.) to help their instructional practice
  • Create culture and community among trainers, motivating them and their participants to reach their full potential and invest in Generation’s mission

Trainer Selection & Onboarding (20%)

  • Facilitate online and / or in-person onboarding and training for Generation trainers, engaging them in an adult-appropriate, participatory way
  • Conduct instructional task debriefs and fit interviews for potential candidates to finalize their selection as Generation trainers/instructors and TAs
  • Customize standardized templates, onboarding agendas, and localization of sessions
  • Collect and evaluate data before, during, and after onboarding and trainings to identify lessons learned and any additional support needs for trainers

Communications & Stakeholder Engagement (20%)

  • Communicate important updates and information about trainer development to Operations staff and other relevant stakeholders
  • Liaise with stakeholders (e.g., trainers, training delivery partners) to gather inputs needed for curriculum design and to obtain feedback on design as needed
  • Resolve issues with key stakeholders (e.g., participants, Operations staff, trainers, partners etc.), escalating issues as needed

Other Responsibilities (10%)

  • Set professional and personal goals to develop as a Instructional Coach
  • Support the management of training program/centers (e.g., ensuring materials are ready, etc.)
  • Substitute for trainers in case of absence/attrition
  • Collaborate with remote colleagues on the global curriculum design team to ensure effective curriculum localisation and session design to support quality delivery
  • Remain plugged into curriculum design and delivery best practice as it surfaces from Generation countries
  • Monitor programmes’ ability to deliver on key value drivers to employers
  • Other duties as required

About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in fourteen countries with diverse social, economic and labor-market contexts.