Instructor / United Kingdom

Instructor: re/Start Program (London, UK)

The new AWS re/Start program is an intensive 12 week training programme. The programme prepares motivated young people who are facing barriers to employment for a career launching Cloud Operations Engineer, Site Reliability Engineer, or First Line Support Specialist role.

We have just graduated our first class of students, and 70% have already been offered full time roles at a number of organisations, including: Financial Times, Daemon Solutions, Infinity Works, Onfido, Bytes, Hive, Direct Line, Sony Playstation and Cancer Research UK.

Classes have 20 students of diverse backgrounds and education levels, but they all have a passion about technology and an eagerness to learn. In all cases they will either be out of work or not in a long-term professional career. Some of them may have other issues that have kept them out of the jobs market e.g. looking after a sick parent or mental health difficulties.

The best way to learn about our students is to listen to some of their stories. Click on the links below to learn more:

Javeriyah’s story

Cameron’s story

Delivering an AWS re/Start course is a team effort. You will be the only instructor but there will also be a mentor who is responsible for the well being of the students day by day. There will also be help from the AWS and Generation teams who will provide support to ensure everything runs smoothly and that students succeed on the course.

We are really excited to scale the programme and transform the lives of more young people. And to do this, we are looking for more instructors.

To be successful you'll need:



  • Proficiency in working on Linux Operating System
  • Proficiency in Scripting languages such as Shell and Python
  • Understanding of Networking and Security concepts
  • Understanding of AWS Services
  • Understanding of Relational Databases


  • Linux / AWS / Cisco certifications
  • 3+ years of experience in the above-mentioned areas
  • Teaching Technical content to a non-technical audience
  • At least 1-year experience in teaching technical IT content covering the areas above
  • Competency in Microsoft Office skills (Excel, Word & PowerPoint) and Google Drive
  • At least one experience delivering training, coaching, or mentoring to a youth audience

Mindsets and Capabilities

Minimum Requirements:

  • Motivational Fit. Passion for helping change the life trajectories of unemployed youth.
  • Professionalism. This includes but not limited to adherence to a professional dress code, communications and engagement with supervisors, colleagues and students and pays close attention to detail.
  • Effective Communication. Excellent oral and written presentation skills in English – the language of instruction for all Generation trainings
  • Data Management. The ability to collect and analyse training data as required by Generation..
  • Growth Mindset. Be self-reflective, openly receive feedback on their performance and should be able to apply feedback and pursue additional learning to improve his / her performance.
  • Solutions and Results Oriented. A positive, solutions-oriented attitude, drive for excellence.
  • Interpersonal Skills.
    • Strong cross-cultural skills that demonstrate the ability to engage well with participants.
    • The ability to be a team player.

What you'll do:

1. Delivery of Skills-based Training (70%). With support from the Generation Curriculum and Instruction Lead:

  • Teach program curriculum, including behavioral skills, mindsets, technical, and employment essentials sessions.
  • Tailor curriculum materials (e.g., integrating stories or examples) to increase participant learning and meet individual learning needs and learning styles
  • Encourage critical thinking and engage participants in participatory learning through effective communication, facilitation techniques and in-the-moment feedback
  • Evaluate student performance through weekly assessments and provide structured feedback to improve student outcomes.

2. Additional responsibilities (30%). With support from the Generation teams:

  • Support with screening of candidates and, if necessary, prepare them to attend the training.
  • Work with Mentors and Generation staff to identify and mitigate potential risks to participant success and achievement of their goals.
  • Help ensure the quality of the program by e.g., working with the Curriculum and Instruction Lead, tracking student performance and attendance data, acting on feedback
  • Build relationships with participants, develop an understanding of their personal strengths and challenges, and foster a supportive classroom environment.
  • Motivate and support participants to persevere through challenges and continue on their journey of professional and personal growth.

About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in twelve countries—101 cities and 280 sites—with diverse social, economic and labor-market contexts.