Program Coordinator / Hong Kong

Program Coordinator (Eldercare)


Generation Hong Kong seeks to recruit a Program Coordinator (Eldercare) to join an exciting new initiative on eldercare, aiming to sow the seeds on a new direction towards replenishing the eldercare sector with a reliable source of committed and compassionate new joiners, through direct involvement from like-minded employers in the end-to-end journey. The goal is that the passionate, empathetic graduates of the Program, with the way they approach their daily efforts, will also help inspire and amplify compassionate values among the clients and carers that they will serve.

The Program Coordinator (Eldercare) is a full-time role that will report directly to the Program Manager of Generation HK.

To apply, please send a cover letter and resume to hkcareers@generation.org by Sep 17.


To be successful you'll need:

  • Minimum of 3 years of experience in a NGO/ education sector in Hong Kong; extensive contacts within the eldercare landscape will be an advantage.
  • Strong understanding on the current trends, gaps and skills training landscape of the eldercare sector.
  • Passionate to drive a compassionate-based project for the eldercare sector.
  • Creative and analytical thinker with a track record of managing projects and delivering operational targets.
  • Professional demeanour, excellent organizational, interpersonal and communication skills, and attention to detail.
  • Self-reflective and open to frequent feedback from students and the leadership team.
  • Positive, solutions-orientated attitude, drive for excellence and ability to be a team player.
  • Entrepreneurial, creative, proactive mindset required of start-ups that takes ownership for targets and seeks opportunities for improvement / growth of the program without guidance.
  • Ability to work against firm deadlines to achieve the targets and objectives.
  • Excellent command of written and spoken English & Chinese (Cantonese) is a must.

What you'll do:

PROGRAM DEVELOPMENT

  • Support interviews and analysis required for introducing the selected profession for the target population
  • Conduct “skills-mapping” process by working with employers to localize and tailor the program for the selected profession
  • As Generation programs expand, ensure that all stakeholders understand the logistics involved in getting ready to deliver the curriculum

PROGRAM MANAGEMENT AND COORDINATION

  • Be the first point of contact for students and delivery partners for the program.
  • Manage the day-to-day logistical operations of the program, which may include booking venues, organising materials and coordinating guest speakers.
  • Liaising with students and employers to support in the work experience and job placement process.
  • Supporting the recruitment process, through meeting with local community organisations, assisting in the alumni referral process and communicating with other recruitment partners.
  • Assisting in the selection process, through organising info sessions, interviewing potential candidates and conducting pre-program follow-ups.
  • Providing ongoing assistance to students through the enrolment process to ensure turnout on Day 1 of the program.
  • Support Generation’s Impact Monitoring & Evaluation (M&E) by collecting data and feedback from students where advised, ensuring we have an accurate record of student progress into the workforce.

PORTFOLIO BUILDING

  • Support the building and deepening of employer relationships – which includes meeting employers for understanding the requirements and concerns regarding performance of candidates and performing ROI analysis with student & employer data collected.
  • Forging Partnerships for scaling up Generation Methodology – forge partnerships for the Generation program with organizations that are in the education field/have relevance in helping to build out the Generation Program.

About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in twelve countries—101 cities and 280 sites—with diverse social, economic and labor-market contexts.