Program Coordinator / Hong Kong

Program Coordinator (Generation X CLAP@JC Programs)

Generation Hong Kong seeks to recruit a Program Coordinator to join the Generation X CLAP@JC Programs, under CLAP for Youth @ JC (“CLAP”) phase II which is a five-year project initiated by The Hong Kong Jockey Club Charities Trust. It will focus on fostering a sustainable ecosystem to facilitate youth with their transition from school to work, enabling them to pursue a fulfilling life through cross sector collaborations in school, community and workplace.

To apply, please send a cover letter and resume to by Aug 31, 2021.

To be successful you'll need:

Candidates for this role would be expected to possess the following experience and qualifications:


  • A believer in the value of creating social good and social innovation, passionate about youth development and embrace teamwork and collaborations.
  • An entrepreneurial spirit, flexible, embracing the opportunity for creativity and hard work inherent in a start-up.


  • Positive, solutions-oriented attitude, drive for excellence and a team player.
  • Self-reflective and open to receiving and giving feedback to others.
  • Ability to work against firm deadlines to achieve the targets and objectives.


  • Engaging and able to build relationships with multiple external stakeholders such as employers, community members, families of students with great attention to detail.
  • Excellent command of written and spoken English & Chinese (Cantonese) is a must.


  • Minimum of 3 years of experience in a NGO / education sector in Hong Kong; extensive contacts within the NGO/education landscape will be an advantage
  • Proficiency in computer skills including MS Office, Word, Excel, Power Point etc.

What you'll do:

The Program Coordinator is a full-time role under the Generation X CLAP@JC Programs that will report to the Assistant Program Manager and is a part of driving force to shape the program, to coordinate program operations and to provide support to disconnected individuals attending the Generation program. The key responsibilities are:

Program Development

  • Support interviews and analysis required for introducing the selected profession for the target population
  • Conduct “skills-mapping” process by working with employers to localize and tailor the program for the selected profession
  • As the program expands, ensure that all stakeholders understand the logistics involved in getting ready to deliver the curriculum


  • Be the first point of contact for students and delivery partners for the program.
  • Manage the day-to-day logistical operations of the program, which may include booking venues, organising materials and coordinating guest speakers.
  • Liaising with students and employers to support in the work experience and job placement process.
  • Supporting the recruitment process, through meeting with local community organisations, assisting in the alumni referral process and communicating with other recruitment partners.
  • Assisting in the selection process, through organising info sessions, interviewing potential candidates and conducting pre-program follow-ups.
  • Providing ongoing assistance to students through the enrolment process to ensure turnout on Day 1 of the program.
  • Support the Impact Monitoring & Evaluation (M&E) by collecting data and feedback from students where advised, ensuring we have an accurate record of student progress into the workforce.


  • Support the building and deepening of employer relationships – which includes meeting employers for understanding the requirements and concerns regarding performance of candidates and performing ROI analysis with student & employer data collected.
  • Forging Partnerships for scaling up the Methodology – forge partnerships for the program with organizations that are in the education field/have relevance in helping to build out the program.

About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in fourteen countries with diverse social, economic and labor-market contexts.