Program Coordinator / Mexico

Program Coordinator, Jalisco


Generation Mexico is seeking a Program Coordinator to drive the launch and growth of a new program in Jalisco that will recruit, train and place youth in life-changing careers as software developers. The Program Coordinator will oversee the entire process from recruitment, selection, program operations, mentorship, job placement, data collection and analysis, and building a local alumni network. The Coordinator will work closely in coordination with the rest of the Generation program team and will build strong relationships with our external partners who help us to deliver the program (e.g. academic institutions, youth organisations). This role reports to Generation México’s Deputy Director.

This role is based in Guadalajara, working from home for the near future. You should have a quiet, private workspace with the ability to connect to reliable internet. Generation is a global organization, so you will need to be available for some calls outside of normal working hours. Generation México is not able to sponsor relocation or temporary work visas – all candidates must be Mexican nationals or permanent residents residing in Guadalajara.

To apply please email contrataciones_mexico@generation.org with the subject line, Program Coordinator, Jalisco – FULL NAME and attach your CV in English (2 pages maximum, no photos) and a cover letter that highlights aspects of your professional experience that are relevant to this role.


To be successful you'll need:

  • Fluent Spanish, advanced written and spoken English.
  •  Minimum of 3-5 years of work experience, with at least 2 years experience leading programs that provide services to youth or adults, ideally in a non-profit, educational institution, or social enterprise.
    • Candidates with experience in organizations focused on education, adult training programs, or talent development will be especially competitive.
    • We are especially excited to see candidates with experience launching a social program or scaling up an existing one, including creating and adapting processes necessary to run the program
  • Track record of success working towards firm deadlines to achieve the targets and objectives.
  • Self-reflective and open to frequent feedback from students, institutional partners, and team members.
  • Strong, mature relationship-building skills with diverse audiences

You are an independent, self-starter who takes ownership over your work and for the success of the program as a whole. You thrive in the fast-paced, flexible environment of a start-up because it gives you a chance to learn and lead. You set clear, meaningful goals and create a plan to meet them, then monitor whether you are on track. You are positive in the face of challenges and dig in to understand the root cause and think creatively to design solutions. You have a record of managing projects to meet big goals, and have strong personal organizational systems to track your work.You are hands-on and flexible in the face of changes and you analyze and adapt to new information to shift course as needed.

You are reflective, and understand the limitations of your perspective. You seek out feedback and ideas from a wide variety of sources to make your work stronger. You speak up and raise issues, analyze data, and learn from failure. Finally, you are successful because of the strength of the relationships you build. You have the mature presence, communication skills, and empathy needed to lead a conversation with employers, delivery partners and funders.

Most importantly, you are passionate about providing educational opportunities that empower others to enter a life-changing professional career. You believe in the potential of the participants in our program and keep their needs front and center in everything you do.


What you'll do:

Program Management (60%)

  • Planning and Project Management: Create and lead clear program launch work plans, considering activities, responsibilities, and key milestones. Engage external stakeholders in implementing program launch work plans. Ensure that all stakeholders are fully prepared for their role supporting program launch and ongoing operations.
  • Recruitment and Selection of Participants: Design and manage the recruitment and selection process for young people applying to the program to ensure that we meet the target number of high-quality participants.Deeply understand the software development role and important points about the role and the industry to effectively recruit and select participants. Market and advertise our programs to young people in our target groups to generate applications to our programs (e.g. info sessions, digital marketing campaigns, alumni referral process, rec’t partners). Provide ongoing assistance to candidates, monitor results, and propose actions throughout the enrollment process to ensure turnout on Day 1 of the program.
  • Mentorship and Student Support: Manage performance and professional development of the program’s mentors, who provide critical support to help participants navigate challenges during their training and job placement process. Evaluate additional social supports needed for participants and implement them.
  • Participant Job Placement: Communicate closely with partner employers and students to ensure each graduate is placed in a high-quality ITjob. Plan events and other activities with employers to highlight student profiles.
  • Alumni Support: Support the creation of and cultivation of an active, engaged Generation alumni network that gives back to the Generation community and supports our mission

Program Operations (30%)

  • Communications: Serve as the main point of contact for students and institutional partners that work with us to run the program. Support Generation team in all social media and direct communication efforts.
  • Operations: Manage the day-to-day logistical operations of the program (e.g. reserving rooms, distributing laptops, securing internet access)
  • Data Analysis: Conduct regular evaluations with program participants, employers and other delivery partners; act on feedback to ensure we are improving the quality of our processes and programs wherever possible . Work with delivery partners and participants to collect student data on time and completely, ensuring we have an accurate record of participants’ progress into the workforce.
  • Finance  Meticulously track program budgets and highlight any expected variances in spending from planned.

Program Growth (10%)

  • Market Analysis: Analyze the recruitment and selection funnel, understand the job market, and identify new institutional partners to target and expand recruitment efforts.
  • Business Development and Partnerships: Support the building and deepening of employer relationships – including meeting employers to understand the candidates’ performance and performing ROI analysis with student & employer data collected.

About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in twelve countries—142 cities and 368 sites—with diverse social, economic and labor-market contexts.