Program Coordinator / Hong Kong

Program Coordinator

The Program Coordinator is a full-time role that will report to the Program Manager and is a part of driving force to shape the employment training program for youth with special education needs (SEN), to coordinate program operations and to provide support to disconnected individuals attending the Generation program.

To apply, please send a cover letter and resume to by July 31, 2021.


To be successful you'll need:

  • Minimum of 3 years of experience in a NGO/ education sector/ business management/ training in Hong Kong; extensive contacts within the NGO/education landscape will be an advantage.
  • Experience working with young adults, diverse participants, or youth with special education needs (SEN) is definitely an
  • Experience in IT related is definitely an advantage.
  • Engaging and able to build relationships with multiple external stakeholders such as employers, community members, families/social workers of students with great attention to detail.
  • An entrepreneurial spirit, flexible, embracing the opportunity for creativity and hard work inherent in a start-up.
  • Passion in youth development and have a youth-oriented mindset.
  • Positive, proactive, solutions-oriented attitude, drive for excellence and a team player.
  • Self-reflective and open to receiving and giving feedback to others.
  • Ability to work against firm deadlines to achieve the targets and objectives.
  • Excellent command of written and spoken English & Chinese (Cantonese) is a must.
  • Proficiency in computer skills including MS Office, Word, Excel, Power Point etc.

What you'll do:

  • Manage the day-to-day operations of the program which may include program logistics and administration.
  • Be the first point of contact for students and delivery partners for the program.
  • Liaising with students and employers to support in the work experience and job placement process.
  • Supporting the whole student recruitment process, including sourcing, selection, enrolment and on-boarding to the program with delivery partners and employer partners.
  • Support the Impact Monitoring & Evaluation (M&E) by collecting data and feedback from students where advised, ensuring we have an accurate record of student progress into the workforce.
  • Support the building and deepening of employer relationships – which includes meeting employers for understanding the requirements and concerns regarding performance of candidates and performing ROI analysis with student & employer data collected.
  • Coordinate with internal global and local teams for operating program and other initiatives.
  • Any ad-hoc duties assigned by the management.

About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in fourteen countries with diverse social, economic and labor-market contexts.