Program Coordinator / Pakistan

Program Lead


Partnership between FYEP and Generation Global: FYEP is a licensee of Generation: You Employed (“Generation Global”). In support of FYEP and its pursuit of eradicating unemployment, Generation Global will provide resources (e.g., curriculum design, digital tools), knowledge-sharing, and connectivity across the network of global affiliates and license partners.

The Program Lead will be planning and developing FYEP’s portfolio of programs and will be directly responsible for implementation of the program. S/he will also work closely with other functions including Business Development and Curriculum & Instruction team.

The Program Lead is a full-time leadership role that will report directly to the CEO. The job description outlined below represents a broad scope of responsibilities and may change based on FYEP strategy.

The position will be based in Lahore and involves frequent traveling to the training locations nationally.

 The position will be a full-time, permanent post with traditional benefits. Salary will be commensurate with experience and competitive.

Interested applicants should submit a resume and cover letter by email to generationpakistan@generation.org Applications will be accepted on a rolling basis.

FYEP is an equal opportunity employer and actively encourages applications from people of all backgrounds. For more information go to https://pakistan.generation.org/


To be successful you'll need:

Candidates for this role would be expected to possess the following experience and qualifications:

  • Recommended minimum 4+ years direct supervisory or management experience, preferably in a commercial organisation
  • Creative and analytical thinker with a track record of managing projects and delivering operational targets
  • Professional demeanour, excellent organisational, interpersonal and communication skills (English and Urdu required, local dialect or language good to have) and attention to detail
  • High degree of independence and experience with self-management
  • Interest in leading a community-based coalition that stretches across multiple local organisations
  • Positive, solutions orientated attitude, drive for excellence and ability to be a team player
  • Entrepreneurial, creative, proactive mindset required of start-ups that takes ownership for targets and seeks opportunities for improvement / growth of the program without guidance
  • Ideal candidate will have experience working with educational institutions, and/or has knowledge of current trends, issues and the players in the skills training landscape

What you'll do:

PROGRAM DEVELOPMENT AND SCALING

  • Lead the design and implementation of delivering training programs for entry level jobs with the objective of making them sustainable, scalable and replicable across the skills training landscape
  • Work closely with C&I Team to provide input, support and strategic feedback for new or existing program development. Instructor training or direct involvement in curriculum development will not be a deliverable of the Program Lead
  • Contribute to developing the strategy for scaling up training models – how to scale, who to scale with, when and where to scale
  • Develop relevant program budgets, lead coordination with Global teams for country specific models and activities
  • Contribute to the development of ROI frameworks, tools and data collection processes for existing and new job roles and oversee the data collection process.
  • Work with the anchor partners to design program proposals, facilitate procurement activities and on-board new training partners on our proprietary methodology.

PROGRAM MANAGEMENT

  • Oversee the implementation of training programs and ensure key program objectives of scale, quality and sustainability are always met.
  • Design, plan and implement training programs through various delivery models (self-delivery, employer embedded) to scale country operations
  • Manage and develop any Training Service Provider relationships ensuring they fulfil their contractual obligations
  • Ensure program delivery is aligned with our methodology and standard operating procedures across the recruitment, screening, training, and employment transition phases, including but not limited to following:

Recruiting: Plan and manage recruitment of participants

  • Plan and implement recruitment activities using appropriate promotional or marketing methods, such as social media campaigns, presentations to/with community-based organisations, referrals from Generation alumni, individual student outreach.
  • Build recruitment channels to ensure a healthy funnel of potential applicants
  • Ensure the selection of students in accordance with the recruitment guidelines. This may include conducting applicable eligibility checks, planning and overseeing the intake process of all students, including medical testing & pre-work.

Bootcamp: Oversee the training program

  • Serve as primary point of contact for all the operational matters and ensure quality assurance on various stages of methodology.
  • Collaborate with partners and team to evaluate training quality and overall program against agreed upon objectives. Resolve any areas that need attention and lead the coordination activities with training partners.

Transition to employment: Oversee student’s transition to full time employment by closely collaborating with Business Development team to execute employment for students against timelines.

  • In collaboration with Pakistan team, drive employer relations and business development activities to ensure vacancies are secured for learners to interview for upon graduation.
    • Manage placement activities, including coordination for scheduling interviews and collecting data on job attainment.
    • Manage set of support services partners (mentorship, etc.) to ensure quality and delivery of agreed services.
    • Support our partners to follow up with our students to collect date, ensure efficient functioning of the ROI mechanisms at each employer site and collate and conduct analysis of relevant ROI data as per agreed guidelines. Develop anchor cases to show ROI for each role (including baselining at employers to show impact).

DIGITAL AND DATA MANAGEMENT

  • Taking full ownership of the global database tools and ensure data is entered on time, is accurate and complete
  • Being primary point of contact for FYEP for Generation Global, funders, delivery partners, students and employers for all data requirements
  • Keep all student and employer data up to date, and reflected correctly on FYEP dashboards including the management of placement data
  • Ensure FYEP program and centre staff (Instructors/Mentors, Project Manager,

Program coordinators) are fully trained in using all the digital tools (GenData, GenRecruiting, etc) before any cohort begins

  • Providing a platform for providing IT support, and ensuring compliance with Generation’s data policies and processes across all centres
  • Validate all incoming data to ensure its accuracy, taking early steps to rectify inconsistencies in the data, and its applicability across various databases / systems
  • Develop country resources to support users with their journey of using our tools (i-e improvement in the application of proprietary data systems)

STAKEHOLDER MANAGEMENT

  • Ensure consistent communication with Generation Global, Funders, Board of Directors including drafting weekly coalition update emails, disseminating minutes, and leading weekly calls.
  • Lead the calls with relevant Global Functions to ensure that the country requirements are met in timely manner.
  • All other duties as assigned by the Generation Senior Management Team.

About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in twelve countries—142 cities and 368 sites—with diverse social, economic and labor-market contexts.