Technical Coordinator / Kenya

Technical Co-ordinator-Sewing Machine Operators (SMO) Program

The SMO Technical Co-ordinator is responsible for the technical excellence of the SMO Programme providing both strategic and operational support towards the success of the program. The Technical Co-ordinator will be the subject matter expert for the SMO Programme.

The Technical Co-ordinator will work closely with the Curriculum & Instruction (C&I) and Program Risk function.

Reporting to: Regional Lead – Coast Region
Location: Mombasa, Kenya with occasional travel to counties
Type of Position: Supervisor Level
Contract Term: One Year Renewable Contract

INTERESTED candidates please submit your applications to attaching your latest resume. Your applications must be received by Wednesday 18th January 2023, 06:00 PM. Kindly
indicate in the Email subject: Technical Coordinator – Sewing Machine Operators (SMO) Program.

To be successful you'll need:

Knowledge, Qualifications and Experience

  • Diploma in Technical Education from Kenya Technical Trainers College.
  • Bachelor’s Degree or Higher National Diploma in Tailoring and Dressmaking (Degree in Fashion and Design will be an added advantage).
  • 5 years’ experience in similar position.
  • Knowledge of effective training techniques and adult learning theory will be an added advantage.
  • Ability to communicate effectively in oral and written form in both English and Kiswahili.

Skills and Abilities

  • Excellent oral and written communications skills
  • Ability to manage and hold confidential information
  • Very high attention to detail, and ability to handle multiple projects successfully.
  • Proficient in MS Office 365 applications.
  • Ability to work with an ethnically and culturally diverse population.

Personal Qualities

  • Resolutely data-driven in approach to solving problems.
  • Warm, empathetic, and love getting to know new people –can build trust-based relationships with diverse stakeholders in a range of geographic, cultural and industry contexts.
  • Ability to thrive in a high-energy, fast-paced environment and will continually push others to raise the bar.
  • Demonstrate high levels of integrity and align with Generation vision, mission, and values.

Other requirements

  • Position will mostly be based in Mombasa Kenya with frequent travel to other locations

What you'll do:

Support Instructor Onboarding

  • Support the C&I team in the delivery of in-person onboarding for SMO instructors.
  • Facilitate in-person training sessions on technical aspects of the SMO Curriculum, such as prioritized technical sessions, labs and assessments.
  • Collaborate with the C&I team and Program Risk to identify instructor strengths and potential areas of support in the delivery of technical content.

Support Instructor Delivery and Assessment of SMO Technical Content

  • Review technical sessions, plans and assessments with Generation instructors, clarifying important content, key messages, and behaviors to look for in participation performance.
  • Facilitate question and answer sessions with SMO instructors about technical content in the curriculum.
  • Promote alignment across SMO instructors in administering assessments by defining quality standards for sewing products and samples.
  • Identify critical operations that may arise or are defined by employers for alignment with C & I and delivery to meet industry standards.
  • Support instructors to clearly communicate quality standards to participants
  • Support instructors to identify quality issues in sewing products, communicate feedback to participants and create opportunities for participants to try again.
  • Collaborate with SMO quality assurance officers to deliver any additional technical support to SMO operators.

Prepare Materials and Machines

  • Ensure requisite materials for program delivery are distributed to respective
  • Ensure Machines are checked by instructors and are in good working condition.
  • Ensure instructors complete all material preparations meeting standards and timelines.

Build Expertise within the SMO Programme

  • Collaborate with the Senior Manager Curriculum and Instruction to understand Generations methodology, the structures of the SMO curriculum, the basic guidelines for effective instruction in Generation classrooms.
  • Collaborate with the SMO Quality assurance officers to align on technical standards for the SMO Programme with instructors.
  • Participate in meetings with the C&I team and or other generation stakeholders to align on and problem solve any challenges related to the delivery of the curriculum.
  • Develop a transition plan to eventually assume greater responsibility for the technical training and development of new SMO instructors.
  • Learn and adopt best practices and industry standards for Sewing Machine Operators in partnership with employer partners and industry experts.

Expansion of Programme Portfolio

  • Support the identification of new roles within the apparel industry and support with activity mapping to identify skills Gap that will lead to the development of new programmes and roles.

Any other responsibilities as may be assigned from time to time

  • Be a committed and valued member of the Kenya team.

About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in fourteen countries with diverse social, economic and labor-market contexts.