Instructor / UAE

Training & Instructor Support Lead (UAE or KSA)


About the organization

You will be part of Generation – Generation is the world’s largest, fastest scaling global employment program, providing young adults with the opportunity to launch successful careers and change their life trajectories. Our goal is to deliver for our learners and employers simultaneously: supporting the personal and financial well- being of our graduates, while helping businesses make entry-level hires who are higher productivity, higher quality, retain longer, and are faster to promotion than peers. Founded by McKinsey & Company, Generation is its own legal non-profit entity active in 7 countries to date – USA, Kenya, Spain, Mexico, India, Hong Kong, and Singapore – and is actively launching additional sites.

About our approach

Generation’s programmatic approach includes operating 3-12 week “bootcamp” trainings for young adults to prepare them for employment in a specific profession. The Generation curriculum team designs curricula for the “bootcamps” across our countries and professions. Trainings are based on the technical and behavioral skills and mindsets specific to a given profession determined by our team’s analysis. Technical and behavioral skills and mindsets are taught and practiced in an integrated way throughout the bootcamp training.

Generation instructors are instrumental to the successful delivery of these programs. As the individual that interacts with participants on a daily basis, instructors have the greatest potential to ensure Generation participants succeed during and beyond the program.

About the role

We are seeking a Training & Instructor Support Lead to support instructors in delivering Generation programs in a large partnership we are launching across several countries in the Middle East region. You will be responsible for instructor quality in one country within the partnership, including planning, managing, and delivering onboarding and professional development to Generation instructors. This role is suited for an experienced instructor coach and project manager who is excited to be at the cutting-edge of workforce development and to work in a fast-paced, ever- changing, global environment.

We have openings for this role in the United Arab Emirates (Dubai preferred) and the Kingdom of Saudi Arabia. The role may require travel within the country or region. Arabic fluency required.

Interested applicants should submit a resume and cover letter by email to curriculum@generation.org.


To be successful you'll need:

Mindsets & Experience

Experience:

  • Bachelor’s degree required, preferably a master’s degree
  • 3-5 years experience designing and delivering training programs
  • Minimum of 3 years of project management and team leadership experience, ideally including direct supervisory experience
  • Experience teaching and/or designing instructional materials for populations from different cultures, young adults aged 18-29 years old, and students facing barriers to employment
  • Exceptional project management skills, managing many stakeholders and workflows on a tight timeline
  • Success building and managing collaborative relationships
  • Arabic fluency

Mindsets

  • Excited by the idea of working in a fast-moving global environment
  • Proactive collaborator, willing to propose solutions and ideas to challenges based on expertise, debate their merits, and make final recommendations for curriculum design
  • Self-reflective and open to receiving and giving frequent feedback
  • A self-starter who can thrive in a remote work environment
  • Excitement for substantial travel

What you'll do:

Responsibilities

Country Instructor Support Strategy (10%)

  • Develop a country-specific strategy for instructor training and development, customizing global tools and guidance as needed to achieve program goals.
  • Liaise with the project’s Curriculum & Instructional Lead and the broader Global Curriculum & Instruction team to adopt best practices from other Generation countries and the field of adult learning.
  • Integrate instructor support into larger programmatic goals and strategies for scale.

Instructor Onboarding (30%)

  • Design and customize onboarding agendas and session plans to lead trainings with Generation instructors.
  • Facilitate online and / or in-person onboarding and training for Generation instructors, engaging them in an adult-appropriate, participatory way.
  • Collect and evaluate data before, during, and after onboarding and trainings to identify lessons learned and any additional support needs for trainers.

Instructor Professional Development (40%)

  • Conduct regular classroom visits for instructors using relevant observation tools (e.g., instructional delivery checklist or instructional effectiveness rubric).
  • Analyze observation evidence to determine instructor strengths, areas for improvement, and progress toward development goals.
  • Deliver professional development to instructors (e.g., coaching, refresher training, etc.) to help them improve their delivery the Generation methodology and instructional practice.
  • Create culture and community among instructors, motivating them and their participants to reach their full potential and invest in Generation’s mission.

Program Learning and Improvement (20%)

  • Liaise with stakeholders (e.g., technical experts, training delivery partners) to gather necessary inputs needed for curriculum design and to obtain feedback as needed.
  • Support instructors to resolve instructional issues and challenges that impact student learning and achievement.
  • Identify session delivery opportunities, challenges, and lessons learned and communicate that information to the project’s Curriculum & Instruction Lead as needed to be considered for further support.
  • Collaborate with country team to resolve programmatic issues that affect instruction and classroom delivery.

About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in nine countries—78 cities and 195+ sites—with diverse social, economic and labor-market contexts.

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