Curriculum / USA

USA Digital Curriculum Lead

Generation is developing a new program to help current entry-level retail employees to build the technical and behavioral skills needed to advance in their careers (e.g., get promoted to hourly supervisor or store manager). To make the program more accessible, we are implementing a fully digital and blended adult training program for career advancement in retail and adjacent sectors. We’re seeking an expert to help us to drive the digital learning experience to ensure quality outcomes for our participants.

Generation is seeking a digital curriculum lead to drive the design, management, and implementation of digital and blended digital adult training programs for career advancement in retail and adjacent sectors. This will build on the methodologies and existing curriculum that Generation has used to train over 10,000 young adults worldwide through in-person bootcamps.

Generation is at an exciting time where we are beginning to establish our approach to bringing our proven, in-person programs digitally. It is crucial for Generation to create and implement strong digital programs in order to reach more participants all over the world and to reduce per-participant cost. We are looking for an outstanding leader with a proven background in learning and development and educational technology.

The position is full-time for the period of the grant funding (through February 2019) with potential for extension. This is a remote role. You can work anywhere in the US, however, you will need excellent access to WiFi at all times. 5-10% travel within the U.S. is expected.

Interested applicants should send a cover letter, resume and 1-2 work samples. Application will be accepted on a rolling basis. Email application materials to with the subject line “Digital Curriculum Lead – Generation USA.”

Generation is an equal opportunity employer and actively encourages applications from people of all backgrounds.

“In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.”

To be successful you'll need:

  • Minimum of 5 years of work experience or research experience in digital learning
  • Demonstrated expertise in designing adult e-learning experiences, mobile first experience preferred
  • Experience working with learning management systems
  • Experience fully owning and managing vendor relationships
  • 3 years experience working in project management and a track record of planning and successfully executing projects involving at least 10 stakeholders
  • Demonstrated ability to work effectively in teams, particularly in a virtual/remote environment
  • Detail and process oriented mindset with an ability to create tools to help teams manage data tracking and program rollout
  • Experience creating and delivering presentations to senior management
  • Experience collecting, analyzing and forming recommendations based on data
  • An entrepreneurial spirit, embracing the opportunity for creativity and need for adaptability in any new program launch
  • Passion for helping change the life trajectories of unemployed and underemployed youth

What you'll do:

The goal over the next 3-6 months is to work with external vendors and internal designers to complete a digital learning curriculum of ~60 hours and work with our Systems Lead to select and implement the learning management system/platform to house the digital learning experience. The remaining months will be devoted to managing the implementation and refining and innovating on the digital, blended learning experience in response to feedback.

Success will look like high completion rates for our participants, high learning outcomes, and qualitative feedback from our staff and digital participants citing engaging and cohesive learning experiences and implementation.

Specific deliverables include:

  • Lead the design of Generation’s blended Retail Career Advancement program (90% digital and
    10% in-person)

    • Refine the scope and sequence of both in-person and e-learning activities that will
      comprise the full curriculum
    • Define the digital session templates for use across digital designers and vendors
    • Create all tools and materials needed for instructors to teach and Program Coordinators
      to manage the Digital program
  • Manage vendors and contract designers to ensure production of high quality digital learning
    experiences in alignment with agreed upon contract deliverables

    • Determine vendor deliverables and create or review vendor contracts as necessary
    • Guide production of digital content including selection of vendors
    • Provide feedback and quality assurance for all digital assets to vendors and digital
      contract designers
    • Execute vendor contracts and ensure appropriate stakeholder awareness and sign-off
    • Manage ongoing vendor interactions to ensure adherence to contracts and timely, high
      quality delivery of products
  • Work with the LMS Systems Lead to drive the selection and implementation of our long-term
    LMS/platform and supplemental systems for digital content delivery and ensure an integrated
    user-experience between the LMS and other learning platforms
  • Manage the implementation of the digital program on-the-ground and oversee modifications to
    the program

    • Work with Program Coordinators in Jacksonville and Dallas to ensure Digital program is
      executed as planned. This will involve regular check-ins with the team on progress
      against plan.
    • Provide teams in Dallas and Jacksonville with training, tools and support as needed to
      achieve successful Digital program outcomes
  • Produce training materials to coach staff on 1) how to implement digital tools and curriculum
    effectively and 2) how to deliver and monitor participant success on our long-term learning
    management system/platform
  • Collect and analyze key program data on completion and learning outcomes and present this to
    senior leadership along with recommendations based on insights. Based on agreed next steps,
    work with Program Coordinators, vendors or instructional designers to implement suggested
  • Define how student data will be tracked and used to create student interventions to maintain an
    80% program graduation rate, an 80% student satisfaction rating, and a 90% pass rate on the
    final certification exam.

This role will report to the Global Curriculum Lead and have frequent interactions with the US CEO.

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About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gap—at speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for trainees—so everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional success—and fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in eight countries—more than 64 cities and 150+ sites—with diverse social, economic and labor-market contexts.

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