Generation USA

Casino Dealer

Learn the skills you need to build a career in casino services

The Casino Dealer program in Baltimore trains individuals 18 years old and older for high-demand professions in the casino field while providing you with social support services and guaranteeing interviews with Generation’s employer partner, Horseshoe Casino, post-graduation. Graduates also receive a continuing education credit from the Community College of Baltimore County upon completion of the program. All at no cost to you.

Program Details

Duration: 5 weeks, full-time   |   Locations: Baltimore

Technical Skills

  • Rules of Blackjack and Carnival games
  • Game Protection
  • Overview of Cheques
  • Buying into a Game
  • Dealing Cards
  • Interpreting and Responding to Hand Signals
  • Suggesting and Upselling
  • Responding to Guest Ties or Losses
  • Paying out Guest Wins

Behavior & Mindsets

  • Empathy and customer focus
  • Problem-solving strategies
  • Management of complicated situations
  • Professionalism
  • Adaptability
  • Personal Responsibility

Requirements

  • High school diploma or GED
  • At least 18 years old
  • Ability to work in the U.S.
  • Ability to pass federal and criminal background test and drug test
  • English fluency
  • Ability to sit, stand or walk for long periods of time (~4 hours)
  • Ability to lift up to 50 lbs

2 Choose a program in

Casino DealerStarts 10/15

Learn the skills you need to build a career in casino services.

Join a valued network

When you join Generation, you’re not just learning job skills, you’re joining a valuable network of mentors and peers that you can rely upon throughout your career.

USA Partners

Includes partners across all USA programs

McKinsey & Company  •  Walmart
Alabama Career Centers   •   Alabama Possible’s Cash for College Program   •   Alteryx   •   Atlanta CareerRise   •   Birmingham Business Alliance   •   Birmingham Education Foundation   •   Career Source Northeast Florida   •   Central Six Workforce Development Council   •   CHRIS 180   •   City of Birmingham   •   City of Refuge   •   Covalence   •   Delaware Department of Health and Social Services   •   Delaware Technical Community College   •   Delaware Works   •   Edward Waters College   •   Edward Waters College   •   Fatherhood Pride   •   Florida Blue   •   Florida State College at Jacksonville   •   Fresh Ministries   •   Greater Washington Urban League   •   I am Bham, Inc.   •   Innovate Birmingham   •   Innovation Depot   •   Intercontinental Hotels Group Foundation   •   Jasmyn   •   Jefferson County Workforce Investment Board   •   Jefferson State Community College   •   Lawson State Community College   •   Longwood Foundation   •   Magnolia Project   •   McKinsey Knowledge Center   •   Miami Dade Community College   •   Mission College   •   Ralph C. Wilson, Jr. Foundation   •   Tech Birmingham   •   Tech Impact   •   The Dannon Project   •   The District of Columbia Department of Employment Services   •   The Sobrato Family Foundation   •   The Stride Center   •   United Way   •   United Way of Greater Atlanta   •   United Way of Southeastern Michigan   •   University of Alabama at Birmingham   •   Zuora


USA Employers

Includes employers across all USA programs

45 Inc   •   Ace Hotel   •   Altera   •   Amazon   •   Bank of America   •   Barclaycard   •   Bazaar Spices DC   •   BBVA Compass   •   Birmingham Education Foundation   •   Blue Cross Blue Shield of Alabama   •   Burr Foreman   •   C7 Creative   •   Cadence Bank   •   Cadia Rehabilitation   •   Community Bank Connection   •   Concord Hotels   •   Convergys   •   Convergys   •   Courtyard Marriott   •   CrossView Mortgage   •   CVS   •   Deshazo Automation   •   Dolce Hotels and Resorts Hayes Mansion   •   ERC   •   Fairfield Inn and Suites   •   Fairmont Hotels and Resorts   •   Fanatics   •   Firehouse Subs   •   Giant Eagle   •   Hilton Hotels   •   Hitachi   •   Homewatch Caregivers   •   Homewood Suites   •   Honda   •   HyattPlace Hotel Washington DC   •   IMS Steris   •   Inktel   •   Intercontinental Hotels and Resorts   •   ITAC Solutions   •   Jacobs   •   Kaiser Permanente   •   KBR   •   Kimpton Hotels & Restaurants   •   Los Gatos Meadows   •   Lumbee Group   •   Macy’s   •   Marek   •   Marriott Hotels   •   Microsoft   •   Modis   •   Office Depot   •   PC Connections   •   Peet’s Coffee & Tea   •   Physicians Group Services   •   Presbyterian Senior Care   •   Protective Life   •   Regions Bank   •   S&B   •   Safeway   •   Saint Francis Healthcare   •   SanMar   •   Santa Clara Valley Medical Center   •   Sherwin Williams   •   Shipley Manor   •   Slip Stream DC   •   SLK Group   •   Starbucks   •   Sub-Acute Saratoga Children’s Hospital   •   SuperFi   •   Target   •   Threez Company   •   TJ Maxx   •   University of Alabama at Birmingham   •   UPMC   •   UPS   •   Vintage Senior Living   •   Walmart   •   White Blossom Care Center   •   WIS International

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