*NOTE: We are currently not taking applications for the Customer Service Agents. To apply for our other programs please visit the Kenya home page.
Prepare to launch a career in customer services! We are here to train you to be successful providing Kenyans with superior customer service, working with leading companies. Our intensive, practical, 4-week program will teach you the skills you need. We will coach and support you to a bright future!
"Generation has taught us that we can positively contribute to the society and world at large."— Violet, Generation graduate
of graduates employed within 90 days of program completion across all programs
When you join Generation, you’re not just learning job skills, you’re joining a valuable network of mentors and peers that you can rely upon throughout your career.
Includes partners across all Kenya programs
McKinsey & Company Safaricom Foundation USAID
Alteryx Ministry of Industry, Trade and Cooperatives National Industrial Training Authority (NITA) The Hub
Includes employers across all Kenya programs
360 Degrees Pizza Absolute Chocolate Accessorize Africa Apparel AIG Airtel Antarc Bank of Africa Barclays Kenya Bed and Bath Bidco Africa Big Square Blue Rhino Africa Bossini Britam Caritas Microfinance Carrefour Chandarana Chapa Copy Choppies CIC Insurance City Walk Commercial Bank of Africa Connate Daraja Plus Deacons Designer Studio Dichotomy Elite digital solutions Faulu Bank First Community Bank Foschini Fragrance Lounge Furniture Palace Gamechanger Goodlife Pharmacy Grab’n’Go Haltons Pharmacy Hasbah Healthy-U Hoggers Ltd Honor My Curves Hudson Furnishings I & M Bank ICEA Lion Life Assurance Inzu Furnishings Jade Collections Jamii Bora Bank Java House Jubilee Insurance Kam Pharmacy Kenya National Bank Kenya Orient Insurance Limited Kenya Orient Life Insurance Kenya Post Bank Kiddz Store Kuku Foods Kenya (KFC) Levi Liberty Life Assurance Lintons M-Kopa Solar Madison Insurance Mambo Interiors Manix Mia Wines and Spirits MMS Supermarket Mombasa Apparel Mwananchi Supermarkets Nairobi Sports House Nakumatt NIC Bank Odds & Ends Old Mutual Optica Pacis Insurance Palacina Interiors Pam’s Nails Pan Africa Life Kenya Pioneer Insurance Planet Yogurt Platinum Credit Platinum Credit LTD Post Bank Prudential Life Assurance Rajshyn Jewellers Retail Management Solutions Rift Valley Leather Sagaci Max Samchi Telecom Sandstorm Sanlam Sapph Lingerie Store Snack Attack Sokowatch Standard Chartered Store 66 Subway Text Book Centre The Banana Box Uchumi Ukwala Supermarket Victoria Courts Victoria Furniture Vivo Woolworths Yves Rocher Zikhara Solutions