Generation Mexico

Sales & Customer Service

Launch your career in retail sales and customer service.

Launch your career in a department store or specialist retailer! Our intensive program will teach you how to be an excellent salesperson who offers great customer service. You’ll learn how the sales process works, and build the skills to delight customers.


85%

of Generation Mexico graduates placed in jobs

Program Details

Duration: 3 weeks, 150 hours   |   Hours: M-F, 10 hours/day   |   Locations: Mexico City

Technical Skills

  • Sales techniques
  • Product and customer knowledge
  • Product handling
  • Understanding of the sector
  • Customer service abilities

Behavior & Mindsets

  • Teamwork
  • Proactivity
  • Non-verbal communication
  • Customer focus
  • Personal responsibility
  • Persistence
  • Growth mindset

"[Generation] gives you everything you need for the future."—Alejandra, Generation graduate

Requirements

Download the terms and conditions for this program

  • Be between the ages of 18 and 29 years old
  • Have a high-school certificate
  • Be unemployed and not studying, or be employed in the informal sector

2 Choose a program in

Sales & Customer Service

Launch your career in retail sales and customer service.

Join a valued network

When you join Generation, you’re not just learning job skills, you’re joining a valuable network of mentors and peers that you can rely upon throughout your career.

Mexico Partners

Includes partners across all Mexico programs

Alteryx  •  McKinsey & Company  •  USAID
Amdocs   •   ANTAD   •   Cecati   •   Compucad   •   Crédito Familiar   •   Creel   •   EDUCA   •   Fundacion Televisa   •   Google   •   Intel   •   Interlatin   •   iTexico   •   Kuepa   •   Oracle   •   Sedeco   •   TecMilenio   •   Zimat


Mexico Employers

Includes employers across all Mexico programs

AlgarTech   •   Banamex   •   Banco Azteca   •   BMC   •   Bodega Aurrera   •   Bosch   •   Centro Arista   •   Chedraui   •   Comercial Mexicana   •   Devlyn   •   Fuvex Santander   •   GNP   •   HSBC   •   Inbursa   •   Liverpool   •   Office Depot   •   Palacio de hierro   •   Perfume Gallery   •   Portex Santander   •   Profuturo   •   Qualtop   •   Sam’s club   •   Sanborns   •   Scotiabank   •   Shasa   •   Soriana   •   Súper Nómina Santander   •   Superama   •   Tommy Hilfiger   •   Walmart Supercenter   •   WIPRO

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