Generation USA


Build your skills in computer-user and network support—and unlock your career.

In the technology sector, Generation trains you for computer-user support and network support roles—well-paid, middle-skills jobs with strong career pathways. After completing the program and taking the exam, you will have your CompTIA A+ certification. These industry-recognized credentials provide you with the skills to quickly progress in a technology career in one of multiple sectors.


of 1st class in Miami passed CompTIA A+ exam

Program Details

Duration: 11 weeks, part time   |   Locations: Birmingham, Jacksonville, Miami, San Jose

Technical Skills

  • Get Comp TIA A+ certified
  • Set up equipment and install hardware
  • Conduct mass software installations
  • Develop plans to address issues

Behavior & Mindsets

  • Problem-solving strategies
  • Communications
  • Customer focus
  • Adaptability


of Generation USA graduates placed in jobs


  • Be between the ages of 18 and 29 years old (for Jacksonville 18-24 only)
  • Have a high school diploma or GED
  • Be currently unemployed or underemployed (less than 40 hours per week)
  • Be authorized to work in the US
  • Be able to pass a drug screen and criminal background check

2 Choose a program in

TechnologyStarts 4/2

TechnologyStarts 4/9



Build your skills in computer-user and network support—and unlock your career.

Join a valued network

When you join Generation, you’re not just learning job skills, you’re joining a valuable network of mentors and peers that you can rely upon throughout your career.


Taneeisha | Jacksonville

Facing a layoff at her job, Taneeisha wanted to make a career change and needed advice about jobs in IT. She took a chance and moved to Jacksonville, FL to join the Generation IT program. Since graduating, she’s become a full-time Software Tester.

Read Story

USA Partners

Includes partners across all USA programs

Alteryx  •  McKinsey & Company  •  Walmart
Atlanta CareerRise   •   Birmingham Education Foundation   •   Career Source Northeast Florida   •   CHRIS 180   •   City of Refuge   •   Covalence   •   Delaware Department of Health and Social Services   •   Delaware Technical Community College   •   Delaware Works   •   Edward Waters College   •   Florida State College at Jacksonville   •   Goodwill of North Georgia   •   Goodwill of Silicon Valley   •   Greater Washington Urban League   •   Intercontinental Hotels Group Foundation   •   Longwood Foundation   •   Miami Dade Community College   •   Mission College   •   Tech Impact   •   The Dannon Project   •   The District of Columbia Department of Employment Services   •   The Sobrato Family Foundation   •   The Stride Center   •   United Way   •   United Way of Greater Atlanta   •   University of Alabama at Birmingham   •   Zuora

USA Employers

Includes employers across all USA programs

Ace Hotel   •   Altera   •   Barclaycard   •   Cadia Rehabilitation   •   Concord Hotels   •   Convergys   •   Courtyard Marriott   •   CVS   •   Dolce Hotels and Resorts Hayes Mansion   •   Fairmont Hotels and Resorts   •   Giant Eagle   •   Hitachi   •   Homewatch Caregivers   •   Homewood Suites   •   Inktel   •   Intercontinental Hotels and Resorts   •   Jacobs   •   Kaiser Permanente   •   KBR   •   Kimpton Hotels & Restaurants   •   Los Gatos Meadows   •   Macy’s   •   Marek   •   Office Depot   •   Peet’s Coffee & Tea   •   Presbyterian Senior Care   •   S&B   •   Safeway   •   Saint Francis Healthcare   •   Santa Clara Valley Medical Center   •   Sherwin Williams   •   Shipley Manor   •   Starbucks   •   Sub-Acute Saratoga Children’s Hospital   •   Target   •   TJ Maxx   •   UPMC   •   Vintage Senior Living   •   Walmart   •   White Blossom Care Center

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