Generation USA

Universal Banker

The Universal Banker program trains you for a career in financial services and guarantees you an interview with one of Generation’s partners.

The Universal Banker program is a 5-week, integrated work-readiness training anchored in customer satisfaction. Graduates will have the opportunity to interview with one of Generation’s three employer partners for positions in financial services such as customer service agent, bank teller, and retail banker. Currently, this program is enrolling learners for January 2019.

Program Details

Duration: 5 weeks, full-time   |   Locations: Wilmington, DE

Technical Skills

  • Customer experience
  • Cash handling
  • Workplace professionalism
  • Fraud prevention
  • Product & policy knowledge
  • Banking basics

Behavior & Mindsets

  • Personal responsibility
  • Future orientation
  • Growth mindset
  • Persistence
  • Adaptability
  • Customer focus
  • Stress management
  • Time management

95%

of supervisors would hire Generation graduates again

Requirements

  • Hold a GED or high school diploma
  • Pass a background and drug test
  • Some customer service experience, a plus
  • Be authorized to work in the U.S.
  • English language proficiency
  • 18-29 years old

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The Universal Banker program trains you for a career in financial services and guarantees you an interview with one of Generation’s partners.

Join a valued network

When you join Generation, you’re not just learning job skills, you’re joining a valuable network of mentors and peers that you can rely upon throughout your career.

USA Partners

Includes partners across all USA programs

McKinsey & Company  •  Walmart
Alabama Career Centers   •   Alabama Possible’s Cash for College Program   •   Alteryx   •   Atlanta CareerRise   •   Birmingham Business Alliance   •   Birmingham Education Foundation   •   Career Source Northeast Florida   •   Central Six Workforce Development Council   •   CHRIS 180   •   City of Birmingham   •   City of Refuge   •   Covalence   •   Delaware Department of Health and Social Services   •   Delaware Technical Community College   •   Delaware Works   •   Edward Waters College   •   Edward Waters College   •   Fatherhood Pride   •   Florida Blue   •   Florida State College at Jacksonville   •   Fresh Ministries   •   Greater Washington Urban League   •   I am Bham, Inc.   •   Innovate Birmingham   •   Innovation Depot   •   Intercontinental Hotels Group Foundation   •   Jasmyn   •   Jefferson County Workforce Investment Board   •   Jefferson State Community College   •   Lawson State Community College   •   Longwood Foundation   •   Magnolia Project   •   McKinsey Knowledge Center   •   Miami Dade Community College   •   Mission College   •   Ralph C. Wilson, Jr. Foundation   •   Tech Birmingham   •   Tech Impact   •   The Dannon Project   •   The District of Columbia Department of Employment Services   •   The Sobrato Family Foundation   •   The Stride Center   •   United Way   •   United Way of Greater Atlanta   •   United Way of Southeastern Michigan   •   University of Alabama at Birmingham   •   Zuora


USA Employers

Includes employers across all USA programs

45 Inc   •   Ace Hotel   •   Altera   •   Amazon   •   Bank of America   •   Barclaycard   •   Bazaar Spices DC   •   BBVA Compass   •   Birmingham Education Foundation   •   Blue Cross Blue Shield of Alabama   •   Burr Foreman   •   C7 Creative   •   Cadence Bank   •   Cadia Rehabilitation   •   Community Bank Connection   •   Concord Hotels   •   Convergys   •   Convergys   •   Courtyard Marriott   •   CrossView Mortgage   •   CVS   •   Deshazo Automation   •   Dolce Hotels and Resorts Hayes Mansion   •   ERC   •   Fairfield Inn and Suites   •   Fairmont Hotels and Resorts   •   Fanatics   •   Firehouse Subs   •   Giant Eagle   •   Hilton Hotels   •   Hitachi   •   Homewatch Caregivers   •   Homewood Suites   •   Honda   •   HyattPlace Hotel Washington DC   •   IMS Steris   •   Inktel   •   Intercontinental Hotels and Resorts   •   ITAC Solutions   •   Jacobs   •   Kaiser Permanente   •   KBR   •   Kimpton Hotels & Restaurants   •   Los Gatos Meadows   •   Lumbee Group   •   Macy’s   •   Marek   •   Marriott Hotels   •   Microsoft   •   Modis   •   Office Depot   •   PC Connections   •   Peet’s Coffee & Tea   •   Physicians Group Services   •   Presbyterian Senior Care   •   Protective Life   •   Regions Bank   •   S&B   •   Safeway   •   Saint Francis Healthcare   •   SanMar   •   Santa Clara Valley Medical Center   •   Sherwin Williams   •   Shipley Manor   •   Slip Stream DC   •   SLK Group   •   Starbucks   •   Sub-Acute Saratoga Children’s Hospital   •   SuperFi   •   Target   •   Threez Company   •   TJ Maxx   •   University of Alabama at Birmingham   •   UPMC   •   UPS   •   Vintage Senior Living   •   Walmart   •   White Blossom Care Center   •   WIS International

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