Generation USA

Retail Career Advancement

Choose your city and start advancing your career! Apply now

Fast track your career in retail, service, and hospitality sectors.

Generation’s Retail Career Advancement program provides the training, mentorship, and social support necessary for individuals to advance their career within the retail and service industry.


95%

of supervisors would hire Generation graduates again

Program Details

Duration: 6 weeks, part time   |   Hours: Flexible scheduling, Hybrid online program   |   Locations: Jacksonville, Dallas

Technical Skills

  • Coaching, Feedback, & Culture
  • Assigning & Directing Activities
  • Sales Tactics
  • Theft Prevention & Responding to Emergencies
  • Handling Escalated Customer Concerns
  • Decision Making & Ethics on the Job

Behavior & Mindsets

  • Personal Responsibility
  • Future Orientation
  • Growth
  • Persistence
  • Customer Focus
  • Proactiveness
  • Prioritization
  • Teamwork

87%

of Generation graduates were rated above average compared to their non-Generation peers

Requirements

  • Currently employed and in good standing at a retail, customer-facing, hospitality, or other similar service role
  • Be authorized to work in the US
  • Be proficient in English

2 Choose a program in

Retail Career AdvancementStarts 9/25

Retail Career AdvancementStarts 9/18

Fast track your career in retail, service, and hospitality sectors.

Join a valued network

When you join Generation, you’re not just learning job skills, you’re joining a valuable network of mentors and peers that you can rely upon throughout your career.

Story

Geri | Jacksonville

Thanks to Generation’s Retail Career Advancement Program and Geri’s fortitude, she’s moved to a completely new city, with a leadership role in a new organization – something she may not have done without Generation.

Read Story

USA Partners

Includes partners across all USA programs

McKinsey & Company  •  Walmart
Alabama Career Centers   •   Alabama Possible’s Cash for College Program   •   Alteryx   •   Atlanta CareerRise   •   Birmingham Business Alliance   •   Birmingham Education Foundation   •   Career Source Northeast Florida   •   Central Six Workforce Development Council   •   CHRIS 180   •   City of Birmingham   •   City of Refuge   •   Covalence   •   Delaware Department of Health and Social Services   •   Delaware Technical Community College   •   Delaware Works   •   Edward Waters College   •   Edward Waters College   •   Fatherhood Pride   •   Florida Blue   •   Florida State College at Jacksonville   •   Fresh Ministries   •   Greater Washington Urban League   •   I am Bham, Inc.   •   Innovate Birmingham   •   Innovation Depot   •   Intercontinental Hotels Group Foundation   •   Jasmyn   •   Jefferson County Workforce Investment Board   •   Jefferson State Community College   •   Lawson State Community College   •   Longwood Foundation   •   Magnolia Project   •   McKinsey Knowledge Center   •   Miami Dade Community College   •   Mission College   •   Tech Birmingham   •   Tech Impact   •   The Dannon Project   •   The District of Columbia Department of Employment Services   •   The Sobrato Family Foundation   •   The Stride Center   •   United Way   •   United Way of Greater Atlanta   •   University of Alabama at Birmingham   •   Zuora


USA Employers

Includes employers across all USA programs

45 Inc   •   Ace Hotel   •   Altera   •   Amazon   •   Bank of America   •   Barclaycard   •   Bazaar Spices DC   •   BBVA Compass   •   Birmingham Education Foundation   •   Blue Cross Blue Shield of Alabama   •   Burr Foreman   •   C7 Creative   •   Cadence Bank   •   Cadia Rehabilitation   •   Community Bank Connection   •   Concord Hotels   •   Convergys   •   Convergys   •   Courtyard Marriott   •   CrossView Mortgage   •   CVS   •   Deshazo Automation   •   Dolce Hotels and Resorts Hayes Mansion   •   ERC   •   Fairfield Inn and Suites   •   Fairmont Hotels and Resorts   •   Fanatics   •   Firehouse Subs   •   Giant Eagle   •   Hilton Hotels   •   Hitachi   •   Homewatch Caregivers   •   Homewood Suites   •   Honda   •   HyattPlace Hotel Washington DC   •   IMS Steris   •   Inktel   •   Intercontinental Hotels and Resorts   •   ITAC Solutions   •   ITAC Solutionshttp://www.itacsolutions.com/home   •   Jacobs   •   Kaiser Permanente   •   KBR   •   Kimpton Hotels & Restaurants   •   Los Gatos Meadows   •   Lumbee Group   •   Macy’s   •   Marek   •   Marriott Hotels   •   Microsoft   •   Modis   •   Office Depot   •   PC Connections   •   Peet’s Coffee & Tea   •   Physicians Group Services   •   Presbyterian Senior Care   •   Protective Life   •   Regions Bank   •   S&B   •   Safeway   •   Saint Francis Healthcare   •   SanMar   •   Santa Clara Valley Medical Center   •   Sherwin Williams   •   Shipley Manor   •   Slip Stream DC   •   SLK Group   •   Starbucks   •   Sub-Acute Saratoga Children’s Hospital   •   SuperFi   •   Target   •   Threez Company   •   TJ Maxx   •   University of Alabama at Birmingham   •   UPMC   •   UPS   •   Vintage Senior Living   •   Walmart   •   White Blossom Care Center   •   WIS International

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